BUTLER 3300/TWIN/
TRIPLE/QUATTRO
USER GUIDE
1.3
Topcom Butler 3300/Twin/Triple/Quattro
1
Buttons
Display
5
6
2
3
Installation
Base
6
3.1
3.2
3.3
4
6
Multi charger
Handset
7
7
Battery low indication
Operation
Outgoing calls
8
5
8
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
5.9
8
Incoming calls
9
Activate/deactivate hands free function
Programming memory numbers
Calling a memory number
Mute function
9
9
9
9
Setting the volume
Paging
Flash button (R)
9
10
10
10
11
11
11
11
11
12
12
12
12
12
5.10 Setting the ring volume and melody
5.11 Key lock
5.12 Setting the dialling mode
6
Caller-ID function (CLIP)
New calls
Consulting the Call list
6.1
6.2
6.3
6.4
6.5
7
Calling a number from the Call list
Erasing a number from the Call list
Store a number from the call log into the memory
Register/de-register a handset
Register to a Topcom B3300 base
7.1
7.2
7.3
8
Subscribing a Topcom Butler 300 DECT GAP Headset
Removing a handset
13
13
14
14
14
14
15
15
15
15
15
15
Call transfer and Intercom between two handsets
Call transfer and conference call during an external call
Internal call (intercom)
8.1
8.2
9
Troubleshooting
Technical Data
10
11
12
Default settings
Topcom warranty
12.1 Warranty period
12.2 Warranty handling
12.3 Warranty exclusions
Topcom Butler 3300/Twin/Triple/Quattro
3
Topcom Butler 3300/Twin/Triple/Quattro
Safety Instructions
• Only use the charger plug supplied. Do not use other chargers, as this may damage the
battery cells.
• Only insert rechargeable batteries of the same type. Never use ordinary,
non-rechargeable batteries. Insert rechargeable batteries so they connect to the right
poles (indicated in the battery compartment of the handset).
• Do not touch the charger and plug contacts with sharp or metal objects.
• The operation of some medical devices may be affected.
• The handset may cause an unpleasant buzzing sound in hearing aids.
• Do not place the basic unit in a damp room or at a distance of less than 1.5 m away from
a water source. Keep water away from the handset.
• Do not use the telephone in environments where there is a risk of explosions.
• Dispose of the batteries and maintain the telephone in an environment-friendly manner.
• As this telephone cannot be used in case of a power cut, you should use a
mains-independent telephone for emergency calls, e.g. a mobile phone.
• This telephone uses rechargable batteries. You have to dispose of the batteries in an
environment friendly manner according to your country regulations.
Disposal of the device (environment)
At the end of the product lifecycle, you should not throw this product into the normal
household garbage but bring the product to a collection point for the recycling of electrical
and electronic equipments. The symbol on the product, user guide and/or box indicate this.
Some of the product materials can be re-used if you bring them to a recycling point. By re-
using some parts or raw materials from used products you make an important contribution to
the protection of the environment.
Please contact your local authorities in case you need more information on the collection
points in your area.
Cleaning
Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning
agents or abrasive solvents.
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Topcom Butler 3300/Twin/Triple/Quattro
Topcom Butler 3300/Twin/Triple/Quattro
1 Buttons
Handset
1. Numerical buttons
2. Line button
/ P
3. Redial / Pause button
4. Flash R/ Scroll R/
5. Memory button
2
10
8
4
6. Paging button (to retrieve the handset)
R
7
7. Mute button
8. Int button Int
5
14
INT
9. Charge indicator (LED)
1
10. Call log/Scroll
/
11. Volume/melody button
12. Key lock
/
13
11
12
3
13. Ringer ON/OFF
14. Handsfree
15. Charge indicator (LED) multi charger
Base
Charger
9
6
Butler 3300
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Topcom Butler 3300/Twin/Triple/Quattro
5
Topcom Butler 3300/Twin/Triple/Quattro
2 Display
ICON:
MEANING:
You are online
New numbers in call list
Rechargeable battery level indicator
The antenna indicates the quality of reception.
The antenna blinks when the handset is out of range!
Microphone is muted
Memory records are being retrieved or set up
The keypad is locked
There are more digits on the left
There are more digits on the right
During hands free
When ring buzzer is turned off
There are new messages in your voice mail
During internal call
HS-x
x = handset number
3 Installation
3.1 Base
• Plug one end of the phone cable into the phone unit and the other end into the telephone
line wall socket.
• Connect the small plug of the AC adaptor to the phone and the other end of the adapter
cable to the electric socket.
TEL.
SOCKET
Telephone cord
Power cable
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Topcom Butler 3300/Twin/Triple/Quattro
Topcom Butler 3300/Twin/Triple/Quattro
3.2 Multi charger
• Connect the AC adaptor to the electric socket
3.3 Handset
• Insert 2 rechargeable batteries (AAA) inside the battery compartment of the handset..
+
-
-
+
Put the handset on the base unit. The red Charge LED
on the base.
will lit as long as the handset is
Charge the handset for a period of 24 hours before using the handset for the first time. To
extend the battery life time, discharge the batteries completely from time to time. As soon as
the handset emits a warning tone or when the battery icon is empty, you have to put it back
on the base unit for charging.
Topcom Butler 3300/Twin/Triple/Quattro
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Topcom Butler 3300/Twin/Triple/Quattro
4 Battery low indication
When the battery is empty, the handset no longer carries out operations. When a battery is
completely empty and you have put the handset on the base unit for a short period of time,
the Battery symbol will appear to be fully charged but this is actually not the case. The battery
capacity will decrease rapidly. We advise you to put the handset on the base unit for 12 hrs
so that it can be recharged completely.
•
•
Full battery
Empty battery
When you are in the middle of a conversation and the battery is almost empty, the handset
will emit a warning signal. Place the handset on the base unit to charge.
5 Operation
5.1 Outgoing calls
5.1.1 Making a phone call
• Press the Line button . You will hear the dial tone.
• Enter the desired telephone number.
• Press the Line button when you want to terminate the call.
5.1.2 Call setup with dial preparation
• Enter the desired telephone number. An incorrect number can be corrected by means of
the Mute button . When you haven’t pressed a button for 10 seconds, the number
you’ve already entered will disappear and the handset returns to standby mode.
• Press the Line button . The number will be dialled automatically.
• Press the Line button when you want to terminate the call.
5.1.3 Redialling the last number dialled
• Press the Line key .
• The Line/Charge indicator
• You will hear the dial tone.
• Press the Redial key . The number you last called is dialled automatically.
(LED) on the base unit will blink.
5.1.4 Redial one of the last 3 numbers dialled
• Press the Redial key . The number you last called appears on the display. If you would
like to dial one of the last 3 numbers dialled, press the Redial key a few times until the
desired number appears on the display.
• Press the Line key .
• The number shown on the display is dialled automatically.
• After finishing your call, press the Line key to hang up.
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Topcom Butler 3300/Twin/Triple/Quattro
Topcom Butler 3300/Twin/Triple/Quattro
5.2 Incoming calls
• When a call comes in, the handset will start to ring. The LED on the base will blink.
• Press the Line button to answer the incoming call.
5.3 Activate/deactivate hands free function
This function allows you to communicate without having to pick up the handset. When you
are on the phone, press the Hands free key to activate the hands free function.
Press the same button to deactivate the hands free function.
When you are calling in hands free mode and you want to change the
volume, press the Volume button.
When you use the hands free function for a long time, the batteries will be
empty more quickly !
5.4 Programming memory numbers
You can program 10 indirect numbers (of max. 25 digits) in the phone’s memory.
• Press and hold the Memory button until the -icon appears on the display.
• Enter the telephone number you whish to store.
• Press the Memory button again to confirm.
• Enter the memory location (0-9) where you want to store the number.
• You will hear a confirmation tone and the -icon will disappear.
/ P
If you wish to insert a pause, press the Redial/Pause button
location where you want a pause of 3 sec.
on the
5.5 Calling a memory number
• Press the Memory button , followed by the number of the memory location (0-9).
• Press the Line button . The memory number will be dialled automatically.
• Press the Line button when you want to terminate the call.
5.6 Mute function
It is possible to deactivate the microphone during a conversation. Now you can speak openly
without being heard by your correspondent.
• Press the Mute button during a conversation. The microphone will be deactivated.
The MUTE symbol . appears on the display.
• Press the Mute button again when you want to continue the conversation.
5.7 Setting the volume
During a conversation you can set the volume by pressing the Volume button
set the volume alternatively in Hi, Medium and Low.
. You can
Topcom Butler 3300/Twin/Triple/Quattro
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Topcom Butler 3300/Twin/Triple/Quattro
The hands free receiver volume is also adjustable as above described!
5.8 Paging
When you press the Paging button on the base unit, the handset emits a ringing signal for
20 seconds. This signal helps you find a lost handset. Press any key to stop the ringing on a
handset.
5.9 Flash button (R)
When you press the R button, also called flash or recall, the unit generates a line interruption
(of 100 ms or 250 ms). It gives you the possibility to use the special services of your
telephone provider and/or to transfer calls when you have a telephone exchange.
5.9.1 Setting the Flash time
• Press and hold the redial button
• The display will show:
‘S’ for 100ms
for 3 sec.
or ‘L’ for 250ms
• The flash time setting will disappear after 2 sec. from the display
5.10 Setting the ring volume and melody
5.10.1 Handset melody
• Press and hold the melody button until the current melody is heard.
• Select the desired melody (1-9) by means of the scroll keys
number (1 - 9).
• Press again to confirm the setting
or by entering a
5.10.2 Handset ring volume
• Press the volume button in standby
• The handset will ring in the current volume
• Press 1-5 or use the scroll keys
• Press ’0’ to turn the volume OFF
to select the desired volume
• You can turn the ringer volume of each individual handset ON or OFF
by simply press and hold the key in standby.
• The base unit will never ring!
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Topcom Butler 3300/Twin/Triple/Quattro
Topcom Butler 3300/Twin/Triple/Quattro
5.11 Key lock
When the keypad is locked, pressing any key will have no effect during standby (except
holding the key).
• Press and hold the key
•
appears on the display and the keypad is locked
• Press and hold the key again to un-lock the keypad
When there is an incoming call, you can still answer the call by pressing the Line button .
During the call, the keypad functions as normal. When the call is ended, the keypad will be
locked again
5.12 Setting the dialling mode
There are two types of dialling mode:
DTMF/Tone dialling (the most common) (default)
Pulse dialling (for older installations)
To change the mode of dialling:
• Press and hold the flash R button to toggle between dialling modes:
‘P’ will appear when set to pulse or ‘T’ when set to tone (DTMF) dialling
• After 5 sec. the unit returns to standby
You can change by accident the dial mode of the phone when pressing the
recall/Flash key ‘R’ for 5 sec in standby. The wrong dialling mode will
cause that the number isn’t dialled correctly or isn’t dialled at all.
6 Caller-ID function (CLIP)
The Topcom B3300 displays the telephone numbers of incoming calls. This function is only
possible if you are subscribed to a telephone operator that provides this service. Contact your
telephone provider for more information. When you receive a call, the numbers are saved in
a Call list. This list can hold 20 telephone numbers (each of max. 25 digits). If the number is
longer then 14 digits, you can press the
key to show the other digits!
6.1 New calls
When you’ve received a new unanswered call, the CLIP symbol will blink on the display.
6.2 Consulting the Call list
• Press the Call Log button . The last received call is shown on the display. If the list is
empty, ‘NO CLIP’ is shown on the display.
• The following will be shown on the display:
Progress number
Date (DD-MM) *
Time (24h format) *
Topcom Butler 3300/Twin/Triple/Quattro
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Topcom Butler 3300/Twin/Triple/Quattro
• After 5 seconds, the telephone number will be shown. You can skip the date/time by
pressing the
button.
• Use the left scroll key
next call.
• You can leave the Call list by pressing the button.
to scroll to the previous call. Use the
button to show the
* Only when the network sends the time/date together with the telephone number!!! On
some networks with caller ID, time and date will not be displayed
6.3 Calling a number from the Call list
• Scroll through the Call list until the desired number is shown on the display.
• Press the Line button . The number will be dialled automatically.
6.4 Erasing a number from the Call list
• Scroll through the Call list until the desired number is shown on the display.
• Press and hold the Mute button for 3 sec. to erase the number.
6.5 Store a number from the call log into the memory
• Scroll through the Call list until the desired number is shown on the display.
• Press and hold the Memory button for 3 sec.
• Enter the memory location (0-9) where you want to store the number
• Enter the Memory button again to confirm and to go back to standby
7 Register/de-register a handset
7.1 Register to a Topcom B3300 base
You can subscribe 4 handsets to one base unit. By default, each handset is subscribed as
handset 1 on the base unit upon delivery (base unit 1).
!!! You only need to subscribe the handset if:
• The handset subscription has been removed from the base unit (e.g. for reinitialisation)
• You want to subscribe a different handset to this base unit.
The below procedure is only applicable to a Topcom Butler 33xx handset and base unit!!
Keep the Paging key on the base unit pressed for 10 seconds until the Line/Charge indicator
on the base unit begins to blink rapidly. The Line/Charge indicator will blink rapidly for one
minute. During this minute, the base unit is in register mode and you must do the following
to subscribe the handset:
• Press and hold the key for 3 sec, then press and hold the * key for 3 sec.
• The following will appear on the display:
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Topcom Butler 3300/Twin/Triple/Quattro
Topcom Butler 3300/Twin/Triple/Quattro
• Enter the number of the base unit you would like to subscribe the handset to (1-4)
• The unit will start searching for the base and when found it will ask to enter the pin code
(4 digits):
• Enter the base pin code (0000). If the pin is wrong, the handset will restart the searching
for the base.
• When the handset is registered, it will show ‘HS’ followed by the handset number.
7.2 Subscribing a Topcom Butler 300 DECT GAP Headset
Press the Paging key on the base unit for 10 seconds until the Line/charge indicator on the
base unit starts to blink quickly. The line/charge indicator will blink quickly for one minute.
During this minute, the base unit is in subscribing mode and you must do the following to
subscribe the headset:
• Turn ON the headset by pressing the ON/OFF button until you hear two beep tones. At
the same time the red and green LED will lit ones.
• Remove the rubber cover of the power socket so that the hole of the power socket is
free. Pull out the rubber cover from the headset so that the registration key hole is free
also.
• Press the headset registration key. The red LED will flash rapidly.
– If after a few seconds the green LED flashes slowly, the registration is successful.
– If the red LED flashes slowly, the registration is failed. Repeat above procedure.
7.3 Removing a handset
You can remove a handset from a base to allow another handset to be registered:
• Press and hold the
key for 3 sec, then press and hold the key for 3 sec.
PIN
• Enter the pin code (0000). If the pin is wrong, the handset will go back to standby.
PIN1234 H
• Enter the handset number (1-4) you want to remove
• The unit will go back to standby is the removal is successfully. If not, it will ask again to
enter the handset number
Topcom Butler 3300/Twin/Triple/Quattro
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Topcom Butler 3300/Twin/Triple/Quattro
You can only remove existing handsets and others then the one you are
using.
8 Call transfer and Intercom between two handsets
These functions only work when more then one handset (like a Twin/Triple/
Quattro version) is registered to the base!
8.1 Call transfer and conference call during an external call
• During an external call, press the INT key followed by the number (1-4) of the other
handset.
• The other handset will start to ring:
– When the other handset takes the line you can talk internally.
If you hang up, the external line will be connected with the other handset.
If you press and hold the INT key for 3 seconds you can talk with the 2nd handset
and external line at the same time (conference call)
– Or press the INT key again to return to the external call.
• Press the Line button to end the call.
8.2 Internal call (intercom)
• In standby press the INT key followed by the number (1-4) of the other handset.
• The other handset will start to ring. You can stop the ringing by pressing the line
button .
• If the other handset answers the call by pressing the Line button you can talk
internally.
• Press the Line button to end the call.
9 Troubleshooting
Problem
Possible cause
Solution
No Display
Batteries not charged
Check the position of the
batteries
Recharge the batteries
No dialling tone
Telephone cable not
properly connected
Check the connection
of the telephone cable
Volume of conversation partner
too low
Adjust the volume during the
conversation by pressing the
volume key
Handset ringer volume too low
Not possible to dial a number
Adjust the ringer volume
Wrong dial mode
See §5.13 to set the correct dial
mode
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Topcom Butler 3300/Twin/Triple/Quattro
Topcom Butler 3300/Twin/Triple/Quattro
10 Technical Data
Range:
up to 300 m in open space
up to 50 m in buildings
DTMF (tone) and Pulse
Dialling options:
Batteries:
2 x 1.2V, 600 mAh AAA Type NiMH rechargeable
approx. 100 hours
Max. standby time:
Max. talk time:
11 hours
Ambient temperature:
Permitted relative air humidity:
Power supply base adapter:
Memories
+5 °C to +45 °C
25 to 85 %
220/230V , 50 Hz
10 indirect with max. 25 digits
11 Default settings
Flash time
100 ms
Tone
Dialling mode
Ring volume
Ring melody
Base pin
Level 3
Ringer 8
0000
12 Topcom warranty
12.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit
is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables or defects
causing a negligible effect on operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the date of
purchase and the unit-model are indicated.
12.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre
will repair any defects caused by material or manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units
or parts of the faulty units. In case of replacement, colour and model can be different from the original
purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is not
extended if the unit is exchanged or repaired by Topcom or its appointed service centres.
12.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-
original parts or accessories not recommended by Topcom are not covered by the warranty.
Topcom cordless phones are designed to work with rechargeable batteries only. The damage caused
by the use of non-rechargeable batteries is not covered under warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor
any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or rendered
illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer or by
unqualified, non-officially appointed Topcom service centres.
Topcom Butler 3300/Twin/Triple/Quattro
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