Topcom Cordless Telephone 4011 SIM User Manual

BUTLER 4011/4011C SIM  
USER GUIDE  
1.5  
 
Topcom Butler 4011/4011C Sim  
1
Installation  
Base  
Charger (only in Twin, Triple or Quattro pack)  
Handset  
Keys/LED  
6
6
6
6
7
1.1  
1.2  
1.3  
2
3
Display (LCD)  
Handset operation  
8
4
9
4.1  
4.2  
4.3  
4.4  
4.5  
4.6  
4.7  
4.8  
4.9  
Setting the language  
Making Calls  
Receiving a Call  
Activate/deactivate handsfree function  
Transferring a call to another handset  
Out of Range Warning  
Setting the speaker volume  
Call Duration Indicator on the display  
Turning off the microphone (mute)  
9
9
11  
11  
12  
12  
12  
12  
12  
13  
4.10 Pause key  
4.11 Conference call (two internal DECT handsets and one external caller)  
4.12 Locating a misplaced handset (paging)  
4.13 Using the alphanumeric handset keypad  
4.14 The Phone Book  
13  
13  
13  
14  
18  
19  
19  
20  
21  
21  
22  
22  
23  
23  
24  
24  
25  
26  
26  
27  
27  
28  
28  
29  
29  
29  
29  
30  
4.15 Switch the handset ON/OFF  
4.16 Setting the ring volume level on the handset  
4.17 Setting the ringer melody on the handset  
4.18 Setting the ring volume and melody of the base  
4.19 Locking the key pad  
4.20 Turning key click ON/OFF  
4.21 The R key (flash)  
4.22 Changing the PIN code  
4.23 Subscribing a handset to a B24xx, 28xx, 29xx, 32xx, 40xx, 46xx  
4.24 Subscribing Butler 4011 handset on another base (other brand/model)  
4.25 Removing subscription of a handset to a base unit  
4.26 Selecting a base unit  
4.27 Barring outgoing calls  
4.28 Direct Call  
4.29 Default settings (reset) of the parameters  
4.30 Complete reinitialisation of the telephone  
4.31 Setting the handset dialling mode  
5
Caller ID/CLIP  
Setting the date and time  
The Call List  
Calling a number from the Call List  
Storing a number from the Call List in the Phone Book  
Deleting numbers from the Call List  
Voice mail indicator  
5.1  
5.2  
5.3  
5.4  
5.5  
6
Topcom Butler 4011/4011C Sim  
3
 
Topcom Butler 4011/4011C Sim  
7
Sim Card menu  
30  
31  
31  
31  
32  
32  
32  
33  
34  
34  
34  
34  
34  
7.1  
7.2  
7.3  
7.4  
7.5  
7.6  
8
Copy all Sim card entries to the handset phonebook  
Copy all handset phonebook records to SIM card  
Add SIM records to the handset phonebook  
Add Phonebook records to the SIM card records  
Copy a phonebook entry from SIM to handset  
Copy a phonebook entry from Handset to SIM  
Trouble shooting  
9
10  
Technical characteristics  
Topcom warranty  
10.1 Warranty period  
10.2 Warranty handling  
10.3 Warranty exclusions  
4
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Topcom Butler 4011/4011C Sim  
Safety Instructions  
• Only use the charger plug supplied. Do not use other chargers, as this may damage the  
battery cells.  
• Only insert rechargeable batteries of the same type. Never use ordinary,  
non-rechargeable batteries. Insert rechargeable batteries so they connect to the right  
poles (indicated in the battery compartment of the handset).  
• Do not touch the charger and plug contacts with sharp or metal objects.  
• The operation of some medical devices may be affected.  
• The handset may cause an unpleasant buzzing sound in hearing aids.  
• Do not place the basic unit in a damp room or at a distance of less than 1.5 m away from  
a water source. Keep water away from the handset.  
• Do not use the telephone in environments where there is a risk of explosions.  
• Dispose of the batteries and maintain the telephone in an environment-friendly manner.  
• As this telephone cannot be used in case of a power cut, you should use a  
mains-independent telephone for emergency calls, e.g. a mobile phone.  
• This telephone uses rechargable batteries. You have to dispose of the batteries in an  
environment friendly manner according to your country regulations.  
Disposal of the device (environment)  
At the end of the product lifecycle, you should not throw this product into the normal  
household garbage but bring the product to a collection point for the recycling of electrical  
and electronic equipments. The symbol on the product, user guide and/or box indicate this.  
Some of the product materials can be re-used if you bring them to a recycling point. By re-  
using some parts or raw materials from used products you make an important contribution to  
the protection of the environment.  
Please contact your local authorities in case you need more information on the collection  
points in your area.  
Cleaning  
Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning  
agents or abrasive solvents.  
Topcom Butler 4011/4011C Sim  
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Topcom Butler 4011/4011C Sim  
1 Installation  
Before you use the telephone for the first time, you must first make sure the battery is  
charged for 20 hours. If you do not do this, the telephone will not work optimally.  
1.1 Base  
For installation, do the following:  
• Plug one end of the adaptor into the outlet and the other end into the adapter jack on the  
bottom of the telephone.  
• Connect one end of the telephone cord with the wall phone jack and the other end to the  
bottom of the telephone.  
adapter jack  
telephone connection  
wall phone jack  
adapter outlet  
1.2 Charger (only in Twin, Triple or Quattro pack)  
• Connect the AC adaptor to the electric socket  
1.3 Handset  
• Open the battery compartment (see below).  
• Insert the batteries respecting the (+ and -) polarity.  
• Close the battery compartment.  
• Leave the handset on the base unit for 20 hours. The Line/Charge indicator  
on the base unit will light up.  
(LED)  
+
-
-
+
6
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Topcom Butler 4011/4011C Sim  
Battery indicator:  
The battery is fully charged.  
The battery is half drained (50%)  
The battery is low. When the battery is low, you will hear warning signals and the  
battery symbol on the display will blink.  
2 Keys/LED  
HANDSET  
1. Display  
2. Line key  
3. Up/Handsfree key /  
4. Programming key/INT key  
5. Phonebook key  
"UTLER ꢄꢈꢌꢌ 3IM  
/ P  
6. Redial/Pause key  
1
3
7. Microphone  
8. Volume/Ringer key  
9. Alphanumeric keys  
/
5
11  
2
%SC  
).4  
4
2
10. Delete/Mute key/Escape key  
11. Down/Flash key /R  
12. Paging Key  
ꢀ/+  
10  
$%&  
!"#  
*+,  
-./  
'()  
9
13. On base/Line LED  
789:  
0123  
456  
8
7
6
BASE  
14. Paging key  
17  
15. Line/Charge indicator  
16. SIM card holder  
(LED)  
17. Extra SIM card holder  
Butler 4011 Sim  
15  
14  
16  
Topcom Butler 4011/4011C Sim  
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Topcom Butler 4011/4011C Sim  
CHARGER  
17.  
Charge indicator  
17  
3 Display (LCD)  
4
1
2
3
6
13 12  
11  
10  
9
7
14  
5
1.  
2.  
3.  
4.  
5.  
Number of calls received.  
Date (day/month) of calls received.  
Time (hour:minutes) of calls received.  
Call information.  
Symbol display ( ):  
– this symbol means that the handset is located within the range of the base unit.  
– when this symbol starts blinking, this means you are beyond the range of the  
base unit. Move closer to the base unit so that the connection between the base  
unit and the handset can be restored.  
6.  
7.  
8.  
Symbol display ( ):  
– this symbol means that the telephone has received calls that are automatically  
stored in the Call List.  
Symbol display ( ):  
– this symbol means that the mute function is activated, the microphone is turned  
off during a conversation.  
Symbol display ( ):  
– this symbol appears on the display when you make or receive a call.  
8
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Topcom Butler 4011/4011C Sim  
9.  
Symbol display ( ):  
– this symbol means that the ringer is turned off. When you receive a call, the  
telephone does not ring. The telephone will ring when you receive an internal  
call.  
10. Symbol display ( ):  
– this symbol is the battery indicator.  
11. Symbol display ( ):  
– this symbol means you are in the menu.  
12. Symbol display ( ):  
– this symbol appears when you browse the numbers in the Phone Book.  
13. Symbol display ( ):  
– this symbol appears when you have received a voice mail message (See “6  
Voice mail indicator” on page 30).  
14. Symbol display ( ):  
– this symbol means that the handsfree function is activated. You can now talk  
without having to pick up the handset.  
– Blinks when base telephone is active. You can’t take the line with the handset as  
long as base telephone is active!  
4 Handset operation  
4.1 Setting the language  
The telephone has 14 display languages: see display languages table on packaging!!  
To set the language, do the following:  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
repeatedly until ‘SETTING’ appears on the display  
repeatedly until ‘LANGUAGE’ appears on the display.  
• The language set appears on the display.  
• Press the Up or Down key  
repeatedly to select the language you would like to use.  
• Once the desired language appears on the display, press the Programming key to  
confirm your selection or repeatedly press the ESC key to leave the menu.  
4.2 Making Calls  
When making external calls through the handset, base telephone operation  
is not possible!  
4.2.1 External Call  
• Press the Line key .  
• The Line/Charge indicator  
(LED) on the base unit will blink. ‘EXT’ and the Call  
symbol appear on the display.  
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Topcom Butler 4011/4011C Sim  
• You will hear the dial tone. Dial the telephone number you wish to call.  
• The number appears on the display and is dialled.  
• After finishing your call, press the Line key to hang up.  
4.2.2 Number preparation  
• Dial the telephone number you wish to call. You can correct the number by pressing the  
Delete/Mute key .  
• Press the Line key .  
• The Line/Charge indicator  
(LED) on the base unit will blink. ‘EXT’ and the Call  
symbol appear on the display.  
• The telephone number is dialled automatically.  
• After finishing your call, press the Line key to hang up.  
4.2.3 Redialling the last number dialled  
• Press the Line key .  
• The Line/Charge indicator  
(LED) on the base unit will blink. ‘EXT’ and the Call  
symbol appear on the display.  
• You will hear the dial tone.  
• Press the Redial key . The number you last called is dialled automatically.  
4.2.4 Redial one of the last 5 numbers dialled  
• Press the Redial key . The number you last called appears on the display. If you would  
like to dial one of the last 5 numbers dialled, press the Redial key a few times until the  
desired number appears on the display.  
• Press the Line key .  
• The number shown on the display is dialled automatically.  
• After finishing your call, press the Line key to hang up.  
4.2.5 Calling a programmed number from the Phone Book  
The telephone has a Phone Book in which you can program the telephone number with  
name. If you would like to call a number from the Phone Book:  
• Press the Phone Book key . The first number of the Phone Book appears on the  
display.  
• Press the Up or Down key  
call.  
repeatedly to select the telephone number you wish to  
• Press the Line key .  
• The number shown on the display, is dialled automatically.  
• After finishing your call, press the Line key to hang up.  
4.2.6 An internal call: calling another handset  
This function only works if multiple handsets are subscribed to the base unit !  
• Press the INT key twice.  
• ‘INT‘ appears on the display  
• Dial the number of the handset you would like to call.  
• After finishing your call, press the Line key to hang up.  
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Topcom Butler 4011/4011C Sim  
4.3 Receiving a Call  
4.3.1 Receiving an external call  
• All subscribed handsets will ring when you receive a call.  
• The Call symbol blinks on the display.  
• The telephone number of the caller appears on the display if you have Caller ID service  
(CLIP). Consult your telephone company. The name of the caller also appears on the  
display if:  
– the name is programmed into the Phone Book  
– the network sends the name together with the telephone number (FSK CID  
system only).  
• Press the Line key to accept the external call.  
• During the call ‘EXT’ and the symbol appear on the display. The call timer starts  
running.  
• After finishing your call, press the Line key to hang up or put the handset back on the  
base unit.  
4.3.2 Receiving an internal call  
This function only works if multiple handsets are subscribed to the base unit!  
• The handset rings.  
• ‘INT’ and the number of the handset calling, appear on the display. The Call symbol  
blinks on the display.  
• Press the Line key to accept the internal call.  
• During the call, ‘INT’, the handset number of the caller and the symbol  
display. The call timer starts running.  
appear on the  
• After finishing your call, press the Line key to hang up.  
4.3.3 Receiving an external call during an internal call  
If you receive an external call during an internal call, you will hear a call waiting tone (double  
beep) on both handsets being used for an internal call.  
• Press the Line key twice to accept the external call.  
• After finishing your call, press the Line key to hang up.  
4.4 Activate/deactivate handsfree function  
This function allows you to communicate without having to pick up the handset. When you  
are talking, press the Up/Handsfree key / to activate the handsfree function.  
Press the same button to deactivate the handsfree function.  
When you are calling in handsfree mode and you want to change the  
volume, press the Volume  
button.  
When you use the handsfree function for a long time, the batteries will be  
empty quickly!  
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Topcom Butler 4011/4011C Sim  
4.5 Transferring a call to another handset  
• You have an external caller on the line.  
• Press the INT key twice.  
• The external call is now on hold.  
• ‘INT‘ appears on the display.  
• Dial the number of the handset to which you would like to transfer the call.  
• If the handset dialled is answered, you can have an internal conversation. Press the  
Line key and the external call is transferred.  
• If the handset dialled is not answered, press the Down key to speak to the external  
caller again.  
4.6 Out of Range Warning  
If the handset is out of range of the base unit, a warning signal will sound.  
• ‘SEARCHING’ appears on the display and the symbol blinks on the display.  
• Move closer to the base unit.  
• As soon as you are back within range of the base unit, a signal sounds and the  
symbol  
stops blinking.  
4.7 Setting the speaker volume  
Use the Volume/Ringer key  
/ to set the volume of the speaker (handset). You can select  
from 5 levels. The telephone is set to level ‘3’ by default.  
During a call, you can change the volume:  
• Press the Volume/Ringer key  
/ .  
• The volume level currently set appears on the display.  
• Use the number keys to set the desired level (1-5).  
• Press the Volume/Ringer key  
/ to confirm your selection.  
You have 8 seconds to set the desired volume; if you do not, the telephone  
returns to standby mode and the volume remains unchanged.  
4.8 Call Duration Indicator on the display  
As soon as you press the Line key the call duration appears on the display (minutes-  
seconds).  
E.g. “ 01-20 “ for 1 minute and 20 seconds.  
The call duration remains visible on the display for 5 seconds after each call.  
4.9 Turning off the microphone (mute)  
It is possible to turn off the microphone during a call by pressing the Delete/Mute key . Now  
you can speak freely without the caller being able to hear you.  
• You are on the phone. The Line/Charge indicator  
and the Call symbol appears on the display.  
(LED) on the base unit will blink  
• Press the Delete/Mute key  
to turn off the microphone.  
• The symbol ‘X’ appears on the display ( ).  
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Topcom Butler 4011/4011C Sim  
• When you want to resume the conversation, press the Delete/Mute key  
again.  
• The symbol ‘X’ disappears from the display ( ). The person on the other end of the line  
can hear you again.  
4.10 Pause key  
If you dial a telephone number and you would like to add a pause to this number, press the  
Pause key at the desired place in the number.  
When you call this number, this pause (3 seconds) is automatically included.  
4.11 Conference call (two internal DECT handsets and one external caller)  
You can have a telephone conversation with one internal and one external caller at the same  
time.  
• While on the line with an external caller, press the INT key twice.  
• The external call is now on hold.  
• ‘INT‘ appears on the display.  
• Dial the number of the handset you would like to include in the call.  
• Once the handset dialled is answered, keep the ‘#’ key pressed for 3 seconds.  
• ‘CONFERENCE’ appears on the display.  
• Now you are connected to one external and one internal caller (conference call).  
4.12 Locating a misplaced handset (paging)  
If you cannot find the handset, briefly press the Paging key on the base unit.  
All handsets subscribed with the base unit will sound a signal so you can locate the  
misplaced handset. To stop the signal, briefly press the Line key on any handset.  
4.13 Using the alphanumeric handset keypad  
Use the alphanumeric keypad to type text. To select a letter, press the corresponding key.  
E.g. if you press the alphanumeric key ’5’, the first character (j) appears on the display. Press  
it repeatedly to select other characters from this key.  
Press the ‘2’ key twice to select the letter ‘B’. If you would like to select both ‘A’ and ‘B’ after  
each other, first press the ‘2’ key once to select ‘A’, wait 2 seconds until the cursor moves to  
the next position and then press the ‘2’ key twice to select ‘B’. You can delete characters  
mistakenly typed by using the Delete key . The character in front of the cursor will be  
deleted. You can move the cursor by pressing the Up and Down keys  
.
The Available characters are depending from which charactertable you have  
selected (See “4.14.1 Selecting the character table” on page 15)  
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Topcom Butler 4011/4011C Sim  
4.14 The Phone Book  
The phonebook allows you to memorise 250 telephone numbers and names. You can enter  
names of up to 16 characters length and numbers of up to 25 digits length.  
Depending on which characters you want to use, you must first select one of the 4  
charactertables: English, European, Greek and Russian  
To change from upper case to lower case press and hold the ‘*’ key. For the Greek and  
Russian character table there is no lower case possible.  
English Character set (Character set 1):  
1st  
2nd  
3rd  
4th  
5th  
6th  
7th  
8th  
9th  
10th 11th  
press press press press press press press press press press press  
Keys  
1
2
3
4
5
6
7
8
9
0
Space #  
&
C
F
I
(
)
*
,
-
.
/
1
A
D
G
J
B
E
H
K
N
Q
U
X
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
0
7
9
W
Space _  
European Character set (Character set 2):  
1st  
2nd 3rd  
4th  
5th  
6th  
7th  
8th  
9th  
10th 11th 12th  
press press press press press press press press press press press press  
Keys  
1
2
3
Space #  
&
Á
È
(
)
*
,
-
.
/
1
ç
A
D
À
E
Â
É
Ã
Ê
Í
Ä
Ë
Î
Å
F
Ï
Æ
3
B
C
2
4
5
G
J
H
K
I
Ì
4
L
5
6
7
M
P
N
Q
Ñ
R
O
S
Ò
ß
Ó
7
Ô
V
Õ
8
Ö
Ø
6
8
T
U
X
Ù
Ú
Ý
Û
Z
Ü
9
9
0
W
Y
0
Space _  
14  
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Topcom Butler 4011/4011C Sim  
Greek Character set (Character set 3):  
1st  
2nd 3rd  
4th  
5th  
6th  
7th  
8th  
9th  
10th 11th 12th  
press press press press press press press press press press press press  
Keys  
1
2
3
4
5
6
7
8
9
0
Space #  
&
ī
(
)
*
,
-
.
/
1
A
ǻ
H
K
N
B
E
Ĭ
ȁ
Ȅ
P
Y
2
3
4
5
6
7
8
9
Z
I
M
O
ʌ
T
Ȉ
ĭ
ȍ
0
X
Ȍ
Space _  
Russian Character set (Character set 4):  
1st  
2nd 3rd  
4th  
5th  
6th  
7th  
8th  
9th  
press press press press press press press press press press press  
10th 11th  
Keys  
1
2
3
4
5
6
7
8
9
0
Space  
#
Ȼ
&
B
(
ī
Ɂ
Ʌ
Ʌ
Y
ɑ
ɕ
ə
)
*
,
-
.
/
1
A
Ⱦ
ɂ
2
3
4
5
6
7
8
9
E
Ƀ
H
C
X
ɓ
ɗ
_
ɀ
Ʉ
O
T
M
P
Ɏ
ɒ
ɖ
ɐ
ɔ
ɘ
0
Space  
4.14.1 Selecting the character table  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘PHONE BOOK’ appears on the display.  
• Press the Programming key .  
• ‘SEARCH‘ appears on the display.  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
display.  
repeatedly until ‘SET CHAR’ appears on the display.  
repeatedly until the right character table appears on the  
• Press the Programming key to confirm.  
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Topcom Butler 4011/4011C Sim  
You can also change the character table during editing or adding names by  
pressing the ‘#’-key.  
4.14.2 Adding a number and a name to the Phone Book  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘PHONE BOOK’ appears on the display.  
• Press the Programming key .  
• ‘SEARCH‘ appears on the display.  
• Press the Up or Down key  
repeatedly until ‘ADD NEW’ appears on the display.  
• Press the Programming key .  
• ‘NAME‘ appears on the display.  
• Enter the name. Use the alphanumeric keys.  
• Press the Programming key .  
• Enter the telephone number. Use the alphanumeric keys.  
• Press the Programming key .  
• You will hear a long beep. The name and the number are stored in the Phone Book.  
4.14.3 Looking up a number in the Phone Book  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘PHONE BOOK’ appears on the display.  
• Press the Programming key .  
• ‘SEARCH‘ appears on the display.  
• Press the Programming key .  
• Enter the first letters of the desired name.  
• Press the Programming key .  
• The first name, corresponding with these letters appears on the display.  
• Press the Up or Down key  
to browse for other numbers in the Phone Book.  
• Once the desired number appears on the display, the number will be automatically  
dialled once the Line key is pressed.  
4.14.4 Changing a name or number in the Phone Book  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘PHONE BOOK’ appears on the display.  
• Press the Programming key .  
• ‘SEARCH‘ appears on the display.  
• Press the Up or Down key  
repeatedly until ‘EDIT’ appears on the display.  
• Press the Programming key .  
• The first number in the Phone Book appears on the display.  
• Press the Up or Down key  
until the desired number appears on the display.  
• Press the Programming key to change the selected number programmed into the  
memory.  
• Press the Delete key to delete each letter of the name and use the alphanumeric  
keypad to enter the correct name.  
• Press the Programming key .  
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• Press the Delete key to delete each digit of the number and use the alphanumeric  
keypad to enter the correct number.  
• Press the Programming key to save the changes made.  
4.14.5 Deleting name and number from the Phone Book  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘PHONE BOOK’ appears on the display.  
• Press the Programming key .  
• ‘SEARCH‘ appears on the display.  
• Press the Up or Down key  
repeatedly until ‘DELETE’ appears on the display.  
• Press the Programming key .  
• The first number in the Phone Book appears on the display.  
• Press the Up or Down key  
display.  
until the number you want to delete appears on the  
• Press the Delete key  
.
• ‘DELETE ?’ appears on the display.  
• Press the Programming key to confirm that you want to delete it.  
4.14.6 SIM country code settings  
You can program the Butler 4011 SIM how to convert telephone numbers stored on your SIM  
card when copying them to your handset phonebook memory (See “7 Sim Card menu” on  
page 30).  
There are 4 codes you can program:  
• IDD CODE (It’s the international code you dial before the country code =’00’ for most  
countries)  
• COUNTRY CODE  
• AREA CODE (some countries don’t have this)  
• PBX PREFIX (number you dial to take the external line when you are behind a PABX)  
1.  
2.  
If the SIM card telephonenumber start with “+”, the “+”-sign will be replaced with the  
IDD number.  
If you want to leave out the country code, you have to program the country code as  
well. All numbers starting with the ‘+’ IDD number followed by the country code =  
programmed country code with be copied without IDD code and country code into the  
Butler phonebook memory.  
3.  
4.  
If you also want to remove the area code from the telephonenumber you have to  
program the area code as well. When the country code and area code are matching  
with the programmed codes, all will be removed when copying into the Butler  
phonebook.  
When you program a PABX code, all numbers copied from SIM to the Butler will start  
with this PABX code.  
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For example:  
Numbers International Country  
stored on SIM code (IDD) code  
Number stored  
in phonebook  
Area Code PABX code  
0032123456  
0032163456  
+32123456  
+32123456  
+49789456  
0032163456  
0032123456  
0032163456  
+32123456  
+49789456  
016123456  
16123456  
00  
-
32  
32  
32  
-
016  
016  
016  
012  
016  
016  
12  
-
0123456  
-
3456  
-
-
0123456  
00  
00  
00  
00  
00  
00  
00  
00  
00  
0
-
00032123456  
0049789456  
0032163456  
3456  
32  
49  
32  
49  
32  
46  
32  
32  
-
-
016  
12  
-
0032163456  
03456  
0
-
-
0049789456  
016123456  
16123456  
12  
-
12  
-
To program the different code:  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘PHONE BOOK’ appears on the display.  
• Press the Programming key .  
• ‘SEARCH‘ appears on the display.  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
IDD CODE  
repeatedly until ‘DIAL CODES’ appears on the display.  
repeatedly until the right code appears on the display  
COUNTRY  
AREA CODE  
PABX CODE  
• Press the Programming key and enter the code.  
4.15 Switch the handset ON/OFF  
4.15.1 Switch the handset off  
The handset is turned on.  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘POWER OFF?’ appears on the display.  
• Press the Programming key . The telephone turns itself off. You cannot dial any more  
numbers, nor receive any calls.  
If you would like to leave the menu without turning off the handset, press  
the Delete/Mute key  
.
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4.15.2 Switch the handset on  
The handset is turned off.  
• Press the Programming key . The telephone turns itself on.  
4.16 Setting the ring volume level on the handset  
You can change the ring volume of an incoming call. You have 10 levels. You can set the  
ring volume of internal and external calls separately so you can hear a difference.  
If you select level ‘0’, the symbol appears on the display and you no longer hear the phone  
ring when an external call is received (you still hear it ring for internal calls).  
Level ‘9’ is the highest level. The telephone is set to level ‘5’ by default.  
4.16.1 Setting the ring volume for external calls (0-9)  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘RING SEL’ appears on the display.  
• Press the Programming key .  
• ‘EXTERNAL‘ appears on the display.  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘VOLUME’ appears on the display.  
• Press the Programming key .  
• The current volume level used appears on the display.  
• Enter a number between 0 and 9 to select the desired ringer volume. Use the number  
keypad to do this.  
• Press the Programming key to confirm your selection.  
4.16.2 Setting the ringer volume for internal calls (1-9)  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘RING SEL’ appears on the display.  
• Press the Programming key .  
• ‘EXTERNAL‘ appears on the display.  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
repeatedly until ‘INTERNAL’ appears on the display.  
repeatedly until ‘VOLUME’ appears on the display.  
• The current volume level appears on the display.  
• Enter a number between 1 and 9 to select the desired ringer volume. Use the number  
keypad to do this.  
• Press the Programming key to confirm your selection.  
4.17 Setting the ringer melody on the handset  
You can change the ringer melody for an incoming call. You have 18 ringer melodies to  
choose from (1-18).  
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4.17.1 Setting a ringer melody for external calls (1-18)  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘RING SEL’ appears on the display.  
• Press the Programming key .  
• ‘EXTERNAL‘ appears on the display.  
• Press the Programming key .  
• ‘MELODIES‘ appears on the display.  
• Press the Programming key .  
• The currently set ringer melody appears on the display.  
• Enter a number between 1 and 9 to select he desired ringer melody. Use the number  
keypad to do this.  
• Press the Programming key to confirm your selection.  
4.17.2 Setting a ringer melody for internal calls (1-9)  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘RING SEL’ appears on the display.  
• Press the Programming key .  
• ‘EXTERNAL‘ appears on the display.  
• Press the Up or Down key  
repeatedly until ‘INTERNAL’ appears on the display.  
• Press the Programming key .  
• ‘MELODIES‘ appears on the display.  
• Press the Programming key .  
• The currently set ringer melody appears on the display.  
• Enter a number between 1 and 9 to select the desired ringer melody. Use the number  
keypad for this.  
• Press the Programming key to confirm your selection.  
4.18 Setting the ring volume and melody of the base  
4.18.1 Setting the base ring volume (0-9)  
• Press the Programming key  
• Press the Up or Down key  
• Press the Programming key  
.
repeatedly until ‘RING SEL’ appears on the display.  
.
• ‘EXTERNAL‘ appears on the display.  
• Press the Up or Down key  
• Press the Programming key  
• Press the Up or Down key  
• Press the Programming key  
repeatedly until ‘BASE’ appears on the display.  
.
repeatedly until ‘VOLUME’ appears on the display.  
.
• The current volume level used appears on the display.  
• Enter a number between 0 and 9 to select the desired ringer volume. Use the number  
keypad to do this.  
• Press the Programming key to confirm your selection.  
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4.18.2 Setting a ringer melody  
• Press the Programming key  
• Press the Up or Down key  
• Press the Programming key  
.
repeatedly until ‘RING SEL’ appears on the display.  
.
• ‘EXTERNAL‘ appears on the display.  
• Press the Up or Down key  
• Press the Programming key  
• Press the Up or Down key  
• Press the Programming key  
repeatedly until ‘BASE’ appears on the display.  
.
repeatedly until ‘VOLUME’ appears on the display.  
.
• The current volume level used appears on the display.  
• Enter a number between 0 and 9 to select the desired ringer volume. Use the number  
keypad to do this.  
• Press the Programming key to confirm your selection.  
4.19 Locking the key pad  
If you lock the alphanumeric keypad, it is impossible to dial a telephone number.  
Only the Programming key can still be used. ‘KEY LOCKED’ will be displayed on the  
display.  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘KEY SETUP’ appears on the display.  
• Press the Programming key .  
• KEY LOCK‘ appears on the display.  
• Press the Programming key .  
• The current status of the keypad appears on the display:  
– ‘LOCK’: the keypad is locked  
– ‘UNLOCK’: the keypad is not locked  
• Press the Up or Down key  
to make your selection.  
• Press the Programming key to confirm your selection.  
4.20 Turning key click ON/OFF  
You can set the telephone to make a sound whenever you press a key.  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
repeatedly until ‘KEY SETUP’ appears on the display.  
repeatedly until ‘KEY CLICK’ appears on the display.  
• The current status appears on the display:  
– ‘CLICK ON’: turn on key click  
– ‘CLICK OFF’: turn off key click  
• Press the Up or Down key  
to make your selection.  
• Press the Programming key to confirm your selection.  
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4.21 The R key (flash)  
Press the Flash key ‘R’ to use certain services such as “call waiting” (if your telephone  
company offers this feature); or to transfer calls if you use a telephone exchange (PABX).  
The Flash key ‘R’ is a brief interruption of the line. You can set the flash time to 100ms or  
300ms. This is set to 100ms by default! However, if your system requires a longer flash time,  
do the following:  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
– SHORT = 100ms  
repeatedly until ‘SETTING’ appears on the display  
repeatedly until ‘RECALL’ appears on the display.  
repeatedly to select the flash time:  
– LONG = 300ms  
• Press the Programming key to confirm your selection.  
4.22 Changing the PIN code  
Certain functions are only available if you know the PIN code of the telephone.  
The PIN code has 4 digits. The default PIN code setting is ‘0000’. If you would like to change  
the default PIN code and set your own secret code, do the following:  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
repeatedly until ‘SETTING’ appears on the display.  
repeatedly until ‘PIN CODE’ appears on the display.  
• ‘OLD CODE’ appears on the display.  
• Enter the old PIN code. Use the number keys.  
• Press the Programming key .  
• ‘NEW CODE’ appears on the display.  
• Enter the new PIN code in. Use the number keys.  
• Press the Programming key .  
• ‘AGAIN’ appears on the display.  
• Enter the new PIN code again. Use the number keys.  
• Press the Programming key .  
• You hear a confirmation tone. The new PIN code has been set.  
Do not forget your personal PIN code. If you do, you have to restore the  
default settings (reset – See “4.30 Complete reinitialisation of the  
telephone” on page 27).  
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4.23 Subscribing a handset to a B24xx, 28xx, 29xx, 32xx, 40xx, 46xx  
In order to be able to make and receive telephone calls, a new handset has to be subscribed  
to the base unit. You can subscribe 5 handsets to one base unit. By default, each handset is  
subscribed as handset 1 on the base unit upon delivery (base unit 1).  
!!! You only need to subscribe the handset if:  
• the handset subscription has been removed from the base unit (e.g. for reinitialisation)  
• you want to subscribe a different handset to this base unit.  
The underlined procedure is only applicable to a B40XX handset and base unit!!  
Keep the Paging key on the base unit pressed for 10 seconds until The Line/Charge  
indicator  
on the base unit begins to blink rapidly. The Line/Charge indicator  
will blink  
rapidly for one minute. During this minute, the base unit is in subscribing mode and you must  
do the following to subscribe the handset:  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘BASE SUB’ appears on the display.  
• Press the Programming key .  
• ‘BASE _‘ appears on the display.  
• Enter a number of the base unit you would like to subscribe the handset to (1-4). Use the  
number keypad.  
Each handset can be subscribed to 4 different DECT base units. Each base  
unit is assigned a number from 1 to 4 in the handset. When you subscribe a  
new handset, you can assign a base unit number. It is best to use ‘1’.  
• ‘SEARCHING’ and the symbol appears on the display.  
• The RFPI code (each base unit has a unique RFPI code) appears on the display and a  
signal sounds when the handset has found the base unit.  
• Press the Programming key .  
• ‘PIN’ appears on the display.  
• Enter the 4-digit PIN code of the base unit in (default PIN code is ‘0000’). Use the  
number keypad.  
• Press the Programming key .  
• The handset is subscribed to the base unit.  
4.24 Subscribing Butler 4011 handset on another base (other brand/model)  
Put the base in subscription mode (see manual of the base). If the base is in subscribing  
mode, you have to do the following to subscribe the handset:  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘BASE SUB’ appears on the display.  
• Press the Programming key .  
• ‘BASE _‘ appears on the display.  
• Enter a number for the base unit to which you would like to subscribe the handset (1-4).  
• Use the number keypad.  
• ‘SEARCHING’ and the symbol appear on the display.  
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• The RFPI code (each base unit has a unique RFPI code) appears on the display and a  
signal sounds once the base unit is found by the handset.  
• Press the Programming key .  
• ‘PIN’ appears on the display.  
• Enter the 4-digit PIN code of the base unit (default PIN code is ‘0000’). Use the number  
keypad.  
• Press the Programming key .  
• The handset is subscribed to the base unit.  
4.25 Removing subscription of a handset to a base unit  
It is possible to cancel subscription of a handset to a base unit. You would do this if a  
handset is damaged and has to be replaced by a new one.  
You can only cancel subscription of another handset, not the handset you  
are using to do the cancellation procedure.  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• ‘PIN’ appears on the display.  
repeatedly until ‘SETTING’ appears on the display.  
repeatedly until ‘REMOVE HS’ appears on the display.  
• Enter your 4-digit PIN code in (default PIN code is ‘0000’). Use the number keypad.  
• Press the Programming key .  
• ‘REMOVE HS’ appears on the display.  
• Dial the number of the handset you want to remove (1 –5). Use the number keypad.  
• Press the Programming key .  
• ‘REMOVE HS’ appears on the display and the handset is removed  
• NOT SUB’ appears on the handset removed.  
4.26 Selecting a base unit  
If your handset is subscribed to several base unit stations (max. 4) , you must select a base  
unit because the handset can only communicate with one base unit at a time. There are two  
possibilities:  
4.26.1 Automatic selection  
If you set the handset to ‘automatic selection’, the handset will automatically choose the  
closest base unit in standby.  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘SETTING’ appears on the display.  
repeatedly until ‘BASE SEL’ appears on the display.  
repeatedly until ‘AUTO’ appears on the display.  
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• Press the Programming key .  
• ‘SEARCHING’ and the symbol appear on the display.  
• A signal sounds once the handset has found a base unit.  
4.26.2 Manual selection  
If you set the handset to ‘manual selection’, the handset will only choose the base unit you  
have set.  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
repeatedly until ‘SETTING’ appears on the display.  
repeatedly until ‘BASE SEL’ appears on the display.  
repeatedly until ‘MANUAL’ appears on the display.  
• Press the Programming key .  
• ‘BASE -‘ appears on the display.  
• Enter the number of the base unit you want to select (1-4). Use the number keypad.  
• Press the Programming key .  
• ‘SEARCHING’ and the symbol appear on the display.  
• A signal sounds once the selected base unit has been found.  
• Before you can select a base unit, the base unit must be subscribed to  
the handset first.  
• If ‘NOT SUB’ appears on the display, this means the selected base unit  
does not exist or the handset has not been subscribed.  
4.27 Barring outgoing calls  
You can program the handsets to bar calls to certain telephone numbers so that for instance  
‘00’ international numbers cannot be called. Up to 5 numbers (of max. 5 digits) can be barred.  
To do this, do the following:  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• ‘PIN’ appears on the display.  
• Enter your PIN code  
repeatedly until ‘SETTING’ appears on the display.  
repeatedly until ‘BARRING’ appears on the display.  
• Press the Programming key .  
• ‘BAR NUM ’ appears on the display. You are in memory “1. _ _ _ _ _”.  
• Press the Up or Down key to select one of the 5 memories.  
• Enter the number (max. 5 digits) to be barred, e.g. 01486.  
• Press the Programming key .  
• ‘HS _ _ _ _ _’ (= number on the handset (1-5)) ‘01486’ (= the barred numbers) appear  
on the display.  
• Enter the numbers of the handsets from which the barred numbers cannot be called.  
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• e.g. Press the number key 2, 3 and 5. On the display, this will appear: HS _2 3_5 01486  
These handsets can no longer dial numbers beginning with ‘01486’.  
• Press the Programming key to confirm your selection. Repeat the same procedure  
described above if you would like to bar other numbers (max. 5)!  
4.28 Direct Call  
By setting a Direct Call number, the phone will automatically take the line and dial out this  
number. This function is useful to use the phone as a emergency phone.  
4.28.1 To program the Direct Call number  
• Press the Programming key  
• Press the Up or Down key  
• Press the Programming key  
until ‘DIRECT’ appears on the display  
• If necessary, delete the existing number by pressing the Delete-key a few times  
• Enter the direct number  
• Press the Programming key  
4.28.2 Turn the Direct Call function ON/OFF  
To turn it ON:  
• Press the Programming key  
• Press the Up or Down key  
• Press the mute-key for 2s  
until ‘DIRECT’ appears on the display  
• ‘DIRECT ON’ appears on the display  
To turn if OFF:  
• Quick press the Programming key twice  
4.29 Default settings (reset) of the parameters  
You can reset the standard (default) settings in the telephone. You need the PIN code to do  
this.  
The default settings are:  
Keypad:  
Key clicks:  
not locked  
active  
level  
1
5
Speaker volume:  
Ringer melody:  
Ringer volume :  
Selection base unit:  
Flash time:  
automatic  
100ms  
To restore the default settings, do the following:  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
• Press the Up or Down key  
• Press the Programming key .  
repeatedly until ‘SETTING’ appears on the display.  
repeatedly until ‘RESET’ appears on the display.  
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• ‘PIN’ appears on the display.  
• Enter your PIN code.  
• Press the Programming key .  
4.30 Complete reinitialisation of the telephone  
This function allows you to completely reinitialise the telephone without requiring your PIN  
code. This will delete all Phone Book memory entries, all handsets will be removed, all default  
settings will be restored and the default PIN code will be restored to ‘0000’.  
Do the following:  
• Disconnect the battery in the telephone.  
• Keep the ‘*’ key pressed and reconnect the battery until the handset rings continually  
and the display lights up. Release the ‘*’ button and press the Programming key .  
• The handset finds the base unit and a signal sounds.  
• Briefly press the ‘*’ key.  
• ‘RESET ?‘ appears on the display.  
• Press the Programming key to confirm your selection of disconnect the battery to  
discontinue the procedure.  
• ‘RESETTING‘ appears on the display and a long beep tone sounds.  
• ‘NOT SUB‘ appears on the display. The handset is completely reinitialised.  
Afterwards, you must resubscribe all handsets as described in point 4.23! However you no  
longer need to set the base unit to subscription mode, because this now happens  
automatically!  
4.31 Setting the handset dialling mode  
There are two types of dialling modes:  
• DTMF/Tone dialling (the most common)  
• Pulse dialling (for older installations)  
To change the mode of numeration:  
• Press the Programming key  
• Press the Up or Down key  
• Press the Programming key  
• Press the Up or Down key  
• Press the Programming key  
repeatedly until ‘SETTING’ appears on the display.  
repeatedly until ‘DIAL MODE’ appears on the display.  
• Select ‘TONE’ or ‘PULSE’ by means of the UP and Down key  
• Press the Programming key to confirm  
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5 Caller ID/CLIP  
(This service only works when you have a Caller ID/Clip subscription. Contact your telephone  
company).  
When you receive a call, the telephone number of the caller, the date and time appears on  
the handset display. The telephone can receive calls in both FSK and DTMF. If the name is  
programmed in the Phone Book, the name in the Phone Book is displayed!  
The telephone can store 30 calls in a Call List that can be reviewed later. The telephone  
never stores the same call twice. When the memory is full, the new calls automatically  
replace the oldest calls in the memory. The symbol on the display blinks if the call is not  
read or not answered. If the Call List is empty and you press the Up key , three beep tones  
will sound.  
You can view the information of an incoming call as follows:  
• Press the Up key . The name (if sent by the network or present in the Phone Book  
memory) of the caller, the sequence number of the call in the Call List, the date and time  
of the call appear on the display.  
• Press the Down key . The telephone number of the caller appears on the display.  
5.1 Setting the date and time  
When you receive an incoming call and the date and time are not sent together with the  
telephone number, this means that the date and the time will not be shown on the display.  
By setting the date and time, they will be shown on the display, together with the telephone  
number, every time a call comes in !  
• Press the Programming key .  
• Press the Up or Down key  
a few times until ‘SETTING’ appears on the display.  
• Press the Programming key .  
• ’DATE/TIME’ appears on the display.  
• Press the Programming key again.  
• When ‘YEAR’ appears on the display, enter the 2 last numbers of the year (00=2000,  
01=2001, ...) and press the Programming key to confirm.  
• When ‘MONTH’ appears on the display, enter the month (01=January, 02=February, ...)  
and press the Programming key to confirm.  
• When ‘DAY’ appears on the display, enter the day of the month and press the  
Programming key to confirm.  
• When ‘HOUR’ appears on the display, enter the current hour (in 24h format) and press  
the Programming key to confirm.  
• When ‘MINUTES’ appears on the display, enter the minutes and press the Programming  
key to confirm.  
The date and time are now set !  
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Topcom Butler 4011/4011C Sim  
5.2 The Call List  
The calls received are stored in the Call List (max. 30 numbers).  
• Briefly press the Up key to view the most recent call.  
• The name of the most recent caller appears on the display. If no name is available, ‘NO  
NAME’ appears on the display.  
• If it is a private number, ‘UNAVAL’ appears on the display.  
• The date and time the call was received are linked to each call.  
• Briefly press the Down key to view the telephone number of the call.  
• Briefly press the Down key to browse other numbers on the list.  
• If neither the Up or Down key is pressed for 15 seconds, the  
telephone will return to standby mode.  
• After a call is received, the number of the caller remains on the display  
for 15 seconds after the last ring.  
• Caller ID is not available while you are on the line.  
5.3 Calling a number from the Call List  
• Press the Up key to go to the Call List  
• Press the Up key to look up the desired call. Press the Down key to view the  
telephone number.  
• Once the number is on the display, press the Line key and the number is dialled  
automatically. (The symbols and ‘EXT’ appear on the display and the call timer  
starts.)  
5.4 Storing a number from the Call List in the Phone Book  
• Press the Up key to go to the Call List.  
• Press the Up key to look up the desired number.  
• Press the Phone Book key twice.  
• ‘STORE’ appears on the display.  
• The number is stored in the Phone Book. If the call was displayed without a name (NO  
NAME), you can add a name to this number in the Phone Book afterwards  
• The telephone returns to standby-modus.  
5.5 Deleting numbers from the Call List  
5.5.1 Deleting one number  
• Press the Up key to go to the Call List.  
• Press the Up key to find the call you would like to delete.  
• Once this call appears on the display, press the Delete key  
• ‘DELETE?’ appears on the display.  
.
• Press the Programming key to confirm your selection or the Delete key  
• The call is deleted and the next call appears on the display.  
to cancel.  
Topcom Butler 4011/4011C Sim  
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Topcom Butler 4011/4011C Sim  
5.5.2 Delete all numbers  
• Press the Up key to go to the Call List.  
• Keep the Delete key  
pressed until ‘DELETE ALL’ appears on the display.  
• Press the Programming key to confirm your selection or the Delete key  
• All calls are deleted.  
to cancel.  
6 Voice mail indicator  
This function only works if you have the voice mail or phone mail service and if the network  
sends this indication along with the caller ID (CLIP) information!  
When you receive a new message in your voice mail system, the  
icon will appear on the  
display. Once you have listened to your messages, the  
icon will disappear.  
7 Sim Card menu  
You can copy complete phonebook lists from compatible mobile phone SIM cards (only 3V  
SIM cards). The SIM phonebook is copied to the handset you are using. Before you start  
copy from SIM card, please make sure you have programmed the correct country codes (See  
“4.14.6 SIM country code settings” on page 17).  
• Insert the SIM card into the slot on the base as shown below:  
1
2
• Press the Programming key .  
• Press the Up or Down key  
• Select wiht the Up or Down key  
a few times until ‘SIM CARD’ appears on the display.  
the following options:  
– SIM COPY:  
– SIM WRITE:  
To copy all the SIM phonebook entries and overwrite the  
existing handset phonebook records  
Copy all Butler handset phonebook entries to SIM card. The  
existing SIM card phone records will be over-written.  
– SIM APPEND: To add the SIM records to the Butler handset phonebook  
– PB APPEND: To add all the Butler phonebook records to the SIM card  
– COPY ENTRY: To copy a single SIM card entry to the Butler handset  
phonebook  
– WRITE REC:  
To write a BUTLER handset record to the SIM card  
• Press the Programming key  
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Topcom Butler 4011/4011C Sim  
 
Topcom Butler 4011/4011C Sim  
During some of above operation the following can appear on the screen:  
NO ENTRIES:  
EMPTY BK:  
SIM FULL:  
When the SIM card is empty  
When phonebook is empty  
When SIM card is full during copy from handset to SIM  
NO CARD: When there is no SIM card in base or when  
it’s unreadable  
WRONG PIN:  
When you have entered the wrong PIN code. You  
have 3 changes to enter the PIN code, after the 3rd  
time the SIM card will be locked, you need to use  
another device like a mobile phone to unlock it.  
7.1 Copy all Sim card entries to the handset phonebook  
Carry out above procedure and select SIM COPY:  
• If the SIM card is PIN protected you have to enter your SIM PIN code first and press the  
OK key.  
• The handset will ask to override all records stored in the handset + amount of records  
stored on SIM card. Press OK to confirm.  
• When finished ‘ALL COPIED’ appears  
All handset phonebook entries will be deleted!  
7.2 Copy all handset phonebook records to SIM card  
Carry out above procedure and select SIM WRITE:  
• If the SIM card is PIN protected you have to enter your SIM PIN code first and press the  
OK key.  
• The handset will ask to override all records stored in the SIM + amount of records inside  
the SIM card. Press OK to confirm.  
• When finished ‘ALL COPIED’ appears  
All SIM records will be deleted!  
7.3 Add SIM records to the handset phonebook  
Carry out above procedure and select SIM APPEND:  
• If the SIM card is PIN protected you have to enter your SIM PIN code first and press the  
OK key.  
• The handset will ask to add the records stored in the SIM + amount of records inside the  
SIM card. Press OK to confirm.  
• When finished ‘ALL COPIED’ appears  
Topcom Butler 4011/4011C Sim  
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Topcom Butler 4011/4011C Sim  
7.4 Add Phonebook records to the SIM card records  
Carry out above procedure and select PB APPEND:  
• If the SIM card is PIN protected you have to enter your SIM PIN code first and press the  
OK key.  
• The handset will ask to add the records stored in the phonebook + amount of records  
inside the SIM card. Press OK to confirm.  
• When finished ‘ALL COPIED’ appears  
7.5 Copy a phonebook entry from SIM to handset  
Carry out above procedure and select COPY ENTRY:  
• If the SIM card is PIN protected you have to enter your SIM PIN code first and press the  
OK key.  
• The handset will ask to enter the first character of entry you want to copy + amount of  
records inside the SIM card.  
• Enter the first letters of the desired name.  
• The first name, corresponding with these letters appears on the display.  
• Press the Up or Down key  
to browse for other numbers in the Phone Book.  
• Once the desired number appears on the display press the OK key to copy the entry  
• Again the unit will ask to enter the first character to search for another entry to copy  
• Press the Delete key  
start searching again.  
to go back to the SIM CARD menu or enter the character to  
7.6 Copy a phonebook entry from Handset to SIM  
Carry out above procedure and select WRITE REC:  
• If the SIM card is PIN protected you have to enter your SIM PIN code first and press the  
OK key.  
• The handset will ask to enter the first character of entry you want to copy + amount of  
records inside the SIM card.  
• Enter the first letters of the desired name.  
• The first name, corresponding with these letters appears on the display.  
• Press the Up or Down key  
to browse for other numbers in the Phone Book.  
• Once the desired number appears on the display press the OK key to copy the entry  
• Again the unit will ask to enter the first character to search for another entry to copy  
• Press the Delete key  
start searching again.  
to go back to the SIM CARD menu or enter the character to  
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Topcom Butler 4011/4011C Sim  
8 Trouble shooting  
Symptom  
Possible cause  
Solution  
No display  
Batteries uncharged  
Check the position of the  
batteries  
Recharge the batteries  
Handset turned OFF  
Turn ON the handset  
No tone  
Telephone cord badly  
connected  
Check the telephone  
cord connection  
The line is occupied  
by another handset  
Wait until the other handset  
hangs up  
Handset out of range  
Bring the handset closer to the  
base  
The icon flashes  
The base has no power  
supply  
Check the mains connection  
to the base  
The handset is not  
registered to the base  
Register the handset to the  
base  
Base or handset  
do not ring  
The ringing volume is  
zero or low  
Adjust the ringing volume  
Tone is good, but  
there is no  
The dialling mode is  
wrong  
Adjust the dialling mode  
(pulse/tone)  
communication  
Telephone does not  
react to pressing  
the keys  
Manipulation error  
Remove the batteries and  
but them back in place  
Keypad lock ON  
Wrong Flash time  
Turn OFF the Keypad Lock  
Change the flash time  
Flash (R) Key does  
not work  
Topcom Butler 4011/4011C Sim  
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Topcom Butler 4011/4011C Sim  
9 Technical characteristics  
Standard:  
DECT ( Digital Enhanced Cordless Telecommunications )  
GAP ( Generic Access Profile )  
1880 MHZ to 1900 MHz  
120 duplex channels  
Frequency range:  
Number of channels:  
Modulation:  
GFSK  
Speech coding:  
Emission power:  
Range:  
Base power supply:  
Handset Batteries:  
Handset autonomy:  
Talk time:  
32 kbit/s  
10 mW ( average power per channel )  
300 m in open space /50 m maximum inhouse  
230 V / 50 Hz for the base  
2 rechargeable batteries AAA, NiMh 600mAh  
120 hours in standby  
13 hours  
Charging time:  
6-8 hours  
Normal conditions of use: +5 °C to +45 °C  
Dialling mode: Pulse / Tone  
10 Topcom warranty  
10.1 Warranty period  
The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit  
is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables or defects  
causing a negligible effect on operation or value of the equipment are not covered.  
The warranty has to be proven by presentation of the original purchase receipt, on which the date of  
purchase and the unit-model are indicated.  
10.2 Warranty handling  
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.  
If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre  
will repair any defects caused by material or manufacturing faults free of charge.  
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units  
or parts of the faulty units. In case of replacement, colour and model can be different from the original  
purchased unit.  
The initial purchase date shall determine the start of the warranty period. The warranty period is not  
extended if the unit is exchanged or repaired by Topcom or its appointed service centres.  
10.3 Warranty exclusions  
Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-  
original parts or accessories not recommended by Topcom are not covered by the warranty.  
Topcom cordless phones are designed to work with rechargeable batteries only. The damage caused  
by the use of non-rechargeable batteries is not covered under warranty.  
The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor  
any damage caused during transportation.  
No warranty can be claimed if the serial number on the units has been changed, removed or rendered  
illegible.  
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer or by  
unqualified, non-officially appointed Topcom service centres.  
34  
Topcom Butler 4011/4011C Sim  
 
 
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