Topcom Cordless Telephone BUTLER 4870 User Manual

BUTLER 4870 TWIN/  
TRIPLE/QUATTRO  
USER GUIDE  
1.4  
AE63  
 
Topcom Butler 4870 Twin/Triple/Quattro  
1
Getting started  
Installing the base  
6
6
1.1  
1.2  
1.3  
2
Installing the handset  
If you have purchased a twin/triple/quattro version  
Getting to know your telephone  
KEYS/LED  
6
7
7
2.1  
2.2  
2.3  
2.4  
2.5  
3
7
Icons  
Base light  
8
8
Navigating the menu  
Menu overview  
8
9
Using the telephone  
Switching the handset on/off  
Changing the language  
Making a call  
9
3.1  
3.2  
3.3  
3.4  
3.5  
3.6  
3.7  
3.8  
3.9  
9
10  
10  
10  
10  
11  
11  
11  
11  
11  
11  
12  
14  
14  
14  
14  
14  
15  
15  
15  
16  
16  
16  
16  
16  
16  
16  
17  
17  
17  
17  
17  
18  
18  
18  
18  
19  
Receiving a call  
Handsfree mode  
Adjust earpiece/handsfree volume  
Redial a number from the list  
Secrecy function (Mute function)  
Locating a handset (paging function)  
3.10 Keypad lock  
3.11 Using the alphanumerical keypad  
4
Phonebook  
5
Caller Identification  
Personalise the handset  
Setting the date and time  
Setting the Time format  
Using the alarm feature  
Ringtone and volume  
Handset name  
6
6.1  
6.2  
6.3  
6.4  
6.5  
6.6  
6.7  
6.8  
6.9  
Auto answer  
Menu color  
Prefix code  
Keypad beeps  
6.10 Wall papers  
6.11 Setting the contrast  
7
Base settings  
Flash time  
System PIN  
7.1  
7.2  
7.3  
7.4  
8
Dial mode  
Ringtone and volume  
Tools  
Appointments  
8.1  
8.2  
9
Stopwatch  
Additional handsets and bases  
Adding a new handset  
Removing a handset  
Select a base  
9.1  
9.2  
9.3  
Topcom Butler 4870 Twin/Triple/Quattro  
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Topcom Butler 4870 Twin/Triple/Quattro  
9.4  
10  
11  
12  
13  
Using the intercom feature  
Troubleshooting  
Default settings  
19  
20  
20  
20  
21  
21  
21  
21  
Technical data  
Topcom warranty  
13.1 Warranty period  
13.2 Warranty handling  
13.3 Warranty exclusions  
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Topcom Butler 4870 Twin/Triple/Quattro  
Safety Instructions  
• Only use the charger plug supplied. Do not use other chargers, as this may damage the  
battery cells.  
• Only insert rechargeable batteries of the same type. Never use ordinary, non-  
rechargeable batteries. Insert rechargeable batteries so they connect to the right poles  
(indicated in the battery compartment of the handset).  
• Do not touch the charger and plug contacts with sharp or metal objects.  
• The operation of some medical devices may be affected.  
• The handset may cause an unpleasant buzzing sound in hearing aids.  
• Do not place the basic unit in a damp room or at a distance of less than 1.5 m away from  
a water source. Keep water away from the handset.  
• Do not use the telephone in environments where there is a risk of explosions.  
• Dispose of the batteries and maintain the telephone in an environment-friendly manner.  
• As this telephone cannot be used in case of a power cut, you should use a mains-  
independent telephone for emergency calls, e.g. a mobile phone.  
Disposal of the device (environment)  
At the end of the product lifecycle, you should not throw this product into the normal  
household garbage but bring the product to a collection point for the recycling of electrical  
and electronic equipments. The symbol on the product, user guide and/or box indicate this.  
Some of the product materials can be re-used if you bring them to a recycling point. By re-  
using some parts or raw materials from used products you make an important contribution to  
the protection of the environment.  
Please contact your local authorities in case you need more information on the collection  
points in your area.  
Cleaning  
Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning  
agents or abrasive solvents.  
The CE symbol indicates that the unit complies with the essential requirements  
of the R&TTE directive.  
Topcom Butler 4870 Twin/Triple/Quattro  
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Topcom Butler 4870 Twin/Triple/Quattro  
1 Getting started  
1.1 Installing the base  
For installation, do the following:  
• Plug one end of the adaptor into the outlet and the other end into the adapter jack on the  
bottom of the telephone.  
• Connect one end of the telephone cord with the wall phone jack and the other end to the  
bottom of the telephone.  
• Put the telephone-and AC power line cord in the base quides as shown on the picture  
below:  
3RZHUꢀFRUG  
7HO  
7HOHSKRQHꢀFRUG  
1.2 Installing the handset  
• Open the battery compartment (see below).  
• Insert the batteries respecting the (+ and -) polarity.  
• Close the battery compartment.  
• Leave the handset on the base unit for 20 hours. The Line/Charge indicator  
on the base unit will light up.  
(LED)  
Cover  
Back view of hand-set  
Rechargeable batteries  
Before you use the telephone for the first time, you must first make sure the battery is  
charged for 20 hours. If you do not do this, the telephone will not work optimally.  
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Topcom Butler 4870 Twin/Triple/Quattro  
1.3 If you have purchased a twin/triple/quattro version  
If you have purchased a Twin or triple version  
• Plug one end of the adaptor into the outlet and the other end into the adapter jack on the  
bottom of the charger.  
• Insert the battries inside the handset.  
• Charge the handset for at least 20 hours.  
2 Getting to know your telephone  
2.1 KEYS/LED  
Handset  
1
1.  
2.  
3.  
4.  
5.  
6.  
Display  
Up/Redial key  
Soft Menu key 2  
Right/Flash key R  
On-hook / Off key  
Alphanumeric keys  
2
3
4
5
12  
11  
10  
9
INT  
R
7.  
8.  
9.  
Keypad lock  
Ringer Off-key  
Down/call log key  
6
7
10. Off-hook key/ Handsfree/ On-key  
11. Left/INT key  
12. Soft Menu key 1  
/
8
Base  
13. In use/Power/Handset on base LED  
14. Paging key  
13  
14  
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Topcom Butler 4870 Twin/Triple/Quattro  
2.2 Icons  
Call in progress  
New voice mail**  
End Call  
Keypad locked  
Missed calls in call list*  
Handset ringer volume OFF  
Within base range  
Phonebook  
Alarm set  
Handset not registered or out of range  
Menu  
Mute  
Back  
OK / Confirm  
*
If the Caller line identification service is available on the telephone line  
If the Phonemail service is available on the telephone line  
**  
Battery status:  
Empty  
Low battery  
Medium  
Full  
2.3 Base light  
Handset on base  
• OFF: No base power connected or handset not in base for charging  
• ON: handset charging  
• Blinking slowly: Off hook or during ringing  
• Blinking rapidly: during registration  
2.4 Navigating the menu  
The Butler 4870 has a menu system which is easy to use. Each menu leads to a list of  
options. The menu map is shown on the following paragraph.  
When the handset is switched on and in standby, press the option button under  
the main menu.  
to open  
Press the  
further options or confirm the setting displayed.  
or  
button to scroll to the menu option you want. Then press OK 3 to select  
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Topcom Butler 4870 Twin/Triple/Quattro  
Exit or go back one level in the menu  
To the previous level in the menu, press  
To cancel and return to standby at any time, press  
the handset returns to standby automatically.  
.
. If no button is pressed for 15 seconds,  
2.5 Menu overview  
Menu  
Submenu items  
Handset  
Ringtone  
Ring Volume  
Handset name  
Keypad Beep  
Wallpaper  
Menu Color  
Contrast  
Auto Talk  
Prefix  
Select Base  
Language  
Registration  
Base settings  
Alarm/Clock  
Ringtone  
Ringer volume  
Dial mode  
Recall  
System PIN  
Set Alarm  
Date & time  
Time Format  
Tools  
Appointment  
Stopwatch  
Power Off  
3 Using the telephone  
3.1 Switching the handset on/off  
• Press and hold to switch the handset off.  
• Press or place the handset in the base to switch the handset back on.  
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Topcom Butler 4870 Twin/Triple/Quattro  
3.2 Changing the language  
Enter the "Handset" menu in order to change the language:  
• Select  
with the left menu key  
.
• The "Handset" menu appears on the display. Select OK 3.  
• Use the navigator key to scroll through the menu and select "Language". The  
and  
arrows indicate that further options are available. To confirm the language press  
OK 3. The screen displays "Saved". If you have chosen English, your handset's menus  
will be in English.  
To return to the previous menu, select  
.
3.3 Making a call  
3.3.1 Direct dialling  
• Press to obtain a line.  
• Dial the number to be called.  
To hang up at the end of the call, press  
or put the handset back on the base.  
3.3.2 Pre-dialling  
With the pre-dialling feature you can enter and modify a number before making the call.  
• Dial a number of up to 25 digits. Press the ‘0’ key and hold to insert a pause. The screen  
displays a "P".  
• Select with the right menu key  
up at the end of the call, press  
to correct. Press to initiate the call. To hang  
or put the handset back on the base.  
3.4 Receiving a call  
When you receive an external call, the screen displays: "External Call".  
To take the call:  
• Press  
OR  
• Lift the handset off its base (if the Auto Talk option is active) (See 6.6 ”Auto answer”).  
(if the handset is not on its base/charger)  
• The call in progress  
about 15 seconds.  
icon appears on the screen. The call duration is displayed after  
3.4.1 Turning the ringvolume off during incoming call  
You can turn the ring volume off during incoming call by pressing the left menu key ‘Quiet’.  
3.5 Handsfree mode  
Handsfree lets you talk to your caller without holding the handset. It also enables other  
people in the room listen to both sides of your conversation.  
Make a handsfree call  
• Press  
twice. The display shows  
. Dial the number. Your call can be heard over the  
handset’s loudspeaker.  
To switch back to the handset at any time, press  
You can switch any call to handsfree by pressing  
again. Press  
during the call.  
to end the call.  
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Topcom Butler 4870 Twin/Triple/Quattro  
3.6 Adjust earpiece/handsfree volume  
During a normal or handsfree call, press  
or  
to select volume 1-5.  
3.7 Redial a number from the list  
You can redial up to 10 of the last numbers called. If you have stored a name in the  
phonebook to go with the number, the name will be displayed instead (see § “4 Phonebook” ).  
Redial a number from the list:  
• Press  
displayed.  
• Press to dial the number or press OPTION to :  
to enter the redial list. Scroll with  
or  
until the number you want is  
Delete Call : To delete the number from the list  
Save Number : To store the number into the phonebook  
Delete All : To erase all the redial list  
3.8 Secrecy function (Mute function)  
During conversation you can turn off the microphone so that the person on the other side of  
the line will not hear you:  
• Select using the left menu key to deactivate the microphone.  
• ‘Mute ON’ appears on the display  
• Press the left menu key “Off” again to activate the microphone again  
3.9 Locating a handset (paging function)  
If you forgot where you left your handset you can press the paging key  
handset registered with the base will ring for about 30 seconds.  
on the base. All  
3.10 Keypad lock  
You can lock the keypad to prevent accidental dialling while carrying the handset around.  
• Press and hold the ‘#’-key until ‘Keypad locked’ and icon appears  
To unlock press left menu key ‘UNLOCK’ followed by the #-key  
3.11 Using the alphanumerical keypad  
With your telephone, you can also enter alphanumeric characters. This is useful for entering  
a name into the phonebook, giving a name to a handset,...  
To select a letter, press the corresponding key as many times as necessary. For exapmle, to  
select an ‘A’, press ‘2’ once, to select a ‘B’, press ‘2’ twice and so on. To select ‘A’ and then  
B consecutively, select ‘A’, wait until the cursor moves on to the next character, then press  
‘2’ twice.  
To select a space, press ‘0’. To switch between small letters and capitals, press the *-key.  
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Topcom Butler 4870 Twin/Triple/Quattro  
4 Phonebook  
Each handset can store up to 200 names and numbers. Names can be up to 16 characters  
long and numbers up to 24 digits.  
To add an entry  
• Press right menu key  
.
• If the Phonebook is empty, ‘Phonebook Empty’ appears  
• If names have been stored, they are listed. Press ‘OPTION’. ‘New Entry’ is highlighted.  
Press OK 3.  
• Use the keypad to enter the name, then press ‘Save’.  
• Use the keypad to enter the number, then press ‘Save’.  
• Select the desired ring melody with the up and down keys  
and press ‘Save’.  
• Press  
to return to standby.  
To Dial an entry  
• Press right menu key  
.
to the name you want or use the keypad to enter the first letter of the  
• Scroll  
name.  
• Press  
or  
to dial the number.  
Edit name and number  
• Press right menu key  
• Scroll  
name.  
.
to the name you want or use the keypad to enter the first letter of the  
or  
• Press OPTION‘. Scroll to ‘Edit Entry’ and press OK 3.  
• Press to delete and use the keypad to change the name. Press ‘Save’.  
• Edit the number and press ‘Save’.  
• Select the desired ring melody and press ‘Save’. Display returns to the list of names.  
• Press  
to return to standby.  
View details  
• Press  
• Scroll  
• Displays shows the name, number and ring tone you may have assigned to the entry.  
then scroll  
or  
to the name you want, the press OPTION.  
to Show Details and press OK 3.  
• Press  
to return to the option menu.  
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Topcom Butler 4870 Twin/Triple/Quattro  
Delete an entry or all entries  
• Press  
• Scroll  
OR  
then scroll  
to Delete Entry to delete current entry only  
or  
to the name you want to delete, then press OPTION.  
Delete All to delete all entries and press OK 3.  
• Press YES to confirm or NO to cancel.  
• Press  
to return to the option menu.  
Copy a phonebook entry to another handset  
• Press  
• Scroll  
then scroll  
to Copy Entry  
or  
to the name you want, then press OPTION.  
• Press OK 3and the available handset (all handset that are registered on the base) are  
• shown.  
• Select the desired handset with the Up  
‘Copying to Handset x’ appears on the display.  
or Down  
key and press OK 3.  
• On the destination handset you will see ‘Receive Phonebook record?’.  
• Press at the destination handset ‘Yes’ to confirm or ‘No’ to stop the entry transfer.  
Copy all phonebook entry to another handset  
By copy all entries from one handset to another you will erase all existing  
records at the destination handset !  
• Press  
• Scroll  
then scroll  
to Copy All  
or  
to the name you want, then press OPTION.  
• Press OK 3 and the available handset (all handset that are registered on the base) are  
shown.  
• Select the desired handset with the Up  
‘Copying to Handset x’ appears on the display.  
or Down  
key and press OK 3.  
• On the destination handset you will see ‘Replace All Phonebook Records?’.  
• Press at the destination handset ‘Yes’ to confirm or ‘No’ to stop the entry transfer.  
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Topcom Butler 4870 Twin/Triple/Quattro  
5 Caller Identification  
This service only works when you have a Caller ID/Clip subscription. Contact  
your telephone company !!  
When you receive a call, the telephone number of the caller appears on the handset display.  
The telephone can receive calls in both FSK and DTMF. You can also see his or her name  
if it’s transmitted by the network. If the name is programmed in the Phone Book, the name in  
the Phone Book is displayed!  
The telephone can store 30 calls in a Call List (received and missed) that can be reviewed  
later. When the memory is full, the new calls automatically replace the oldest calls in the  
memory. Missed calls are signalled by an icon on the display.  
To read the received calls:  
• Press  
missed calls).  
• Scroll to the list with the navigator keys  
and you will immidiatly see the Received call list (combination of received and  
or  
.
Press to dial a number or select ‘Option’ to delete one entry or all entries or to add the  
number to the phone book.  
6 Personalise the handset  
6.1 Setting the date and time  
• Press  
• Scroll  
to Alarm/Clock and press OK 3. Select Date & Time and press OK 3.  
• Enter the year (format: YY),the Month, the Day, the time and the minutes and press  
each time ‘Save’ to confirm.  
6.2 Setting the Time format  
• Press  
• Scroll  
• Scroll  
to Alarm/Clock and press OK 3.  
to Time Format and press OK 3.  
• Select 12Hrs or 24 Hrs and press OK 3.  
6.3 Using the alarm feature  
Set the date and time and use your Butler to give you a reminder alarm. You can have a  
different alarm setting for each handset registered to your base. The alarm rings only at the  
handset, not at the base or any other handset.  
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Topcom Butler 4870 Twin/Triple/Quattro  
6.3.1 Set the alarm  
• Press  
• Scroll  
to Alarm/clock and press OK 3. Select Set Alarm and press OK 3.  
• Select Once, On Daily, Mon to Fri or Off with the navigator and press OK 3. If you  
choose Once, On Daily or Mon to Fri the display will show:  
TIME (24 hr):  
00:00  
Enter the time when you want the telephone to ring and confirm by pressing the OK 3ꢀ  
key. Select the desired ring tone with the up/down keys  
and press OK 3.  
To deactivate the Alarm function, select "Off" and confirm with “OK 3“.  
6.4 Ringtone and volume  
6.4.1 Ringtone  
You can choose 16 different ringer melodies for internal and external calls.  
• From the standby screen, press  
then scroll  
to Handset and press OK 3.  
• Press OK 3 to highlight Ringtone. Press OK 3 to select External (for external calls). Or  
scroll to Internal (for internal calls), then press OK 3.  
• Scroll  
and  
to the melody you want. During scrolling a sample is played. Press  
to return to the previous menu.  
OK 3 to select or  
6.4.2 Ringer volume  
There are five handset ringer volume levels and off.  
• Press  
• Scroll  
• The current setting is displayed. Press  
then scroll to Handset and press OK 3.  
to Ringer Volume and press OK 3.  
to increase or  
to decrease the volume.  
• Press OK 3 to confirm.  
6.5 Handset name  
You can change the name displayed on the handset during standby (max. 11 characters long):  
• Press  
• Scroll  
• Enter the handset name you want. Press  
then scroll to Handset and press OK 3.  
to Handset Name and press OK 3.  
to make a correction and Save to confirm.  
6.6 Auto answer  
When there is an incoming call and the handset is on the base, the phone automatically takes  
the line when lifted. This function can be turned on or off:  
• Press  
• Scroll  
then scroll to Handset and press OK 3.  
to Autotalk and press OK 3.  
• Select On or Off and press OK 3 to confirm or  
to return.  
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Topcom Butler 4870 Twin/Triple/Quattro  
6.7 Menu color  
• Press  
• Scroll  
then scroll to Handset and press OK 3.  
to Menu Colour and press OK 3.  
• Select Blue, Green or Red and press OK 3 to confirm or  
to return.  
6.8 Prefix code  
It’s possible to use your telephone with a prefix number. When dialling telephone numbers,  
you can add automatically the prefix code infront of the number.  
• Press  
• Scroll  
• Scroll  
then scroll to Handset and press OK 3.  
to Prefix and press OK 3.  
to “Edit” and press OK 3.  
• Enter the Prefix code, e.g. ‘0’ and press Save.  
• Scroll to On/Off and press OK 3.  
• Select ON or OFF and press OK 3.  
6.9 Keypad beeps  
• Press  
• Scroll  
then scroll to Handset and press OK 3.  
to Keypad Beep and press OK 3.  
• Select On or Off and press OK 3 to confirm or  
to return.  
6.10 Wall papers  
You can set 3 different wall paper pictures which appears in the back ground during standby:  
• Press  
• Scroll  
• Scroll  
then scroll to Handset and press OK 3.  
to WallPaper and press OK 3.  
and  
to the picture you want. During scrolling a sample is shown. Press  
to return to the previous menu.  
OK 3 to select or  
6.11 Setting the contrast  
• Press  
• Scroll  
• Scroll  
then scroll to Handset and press OK 3.  
to Contrast and press OK 3.  
and to the contrast you want (1-8). Press OK 3 to select or  
to  
return to the previous menu.  
7 Base settings  
7.1 Flash time  
• Press  
OK 3.  
• Press  
then scroll to Base Settings and press OK 3. Scroll to Recall and press  
or  
to select short flash time (100ms) or long flash time (250ms) and press  
Save to confirm.  
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Topcom Butler 4870 Twin/Triple/Quattro  
7.2 System PIN  
The System PIN is used for registering and deregistering handsets and some other optional  
settings. The default System PIN is 0000.  
• Press  
then scroll to Base Settings and press OK 3. Scroll to System Pin and  
press OK 3.  
• Enter the Old PIN (Original setting 0000) and press Save.  
• Enter the New PIN, press Save and enter it again and press Save.  
7.3 Dial mode  
There are two types of dialling mode:  
• DTMF/Tone dialling (the most common)  
• Pulse dialling ( for older installations )  
To change the dialling mode:  
• Press  
then scroll to Base Settings and press OK 3. Scroll to Dial mode and press  
OK 3.  
• Select Tone or Pulse dialling with the up/down  
keys and press Save.  
7.4 Ringtone and volume  
7.4.1 Ringtone  
You can choose 9 different ringer melodies.  
• From the standby screen, press  
then scroll  
to Base Settings and press OK 3.  
• Press OK 3 to highlight Ringtone.  
• Scroll and  
Save to select or  
to the melody you want. During scrolling a sample is played. Press  
to return to the previous menu.  
7.4.2 Ringer volume  
There are five base ringer volume levels and off.  
• Press  
• Scroll  
• The current setting is displayed. Press  
then scroll to Base Settings and press OK 3.  
to Ringer Volume and press OK 3.  
to increase or  
to decrease the volume.  
• Press OK 3 to confirm.  
8 Tools  
8.1 Appointments  
You can set 5 appointments/reminders which you can give a name and an alarm by date and  
time:  
• Press  
• Scroll  
• Scroll  
then scroll to Tools and press OK 3.  
to Appointments and press OK 3.  
to one of the 5 appointments and press “Option” and select :  
Edit : to change the appointment settings. Edit the name of the appointment and  
press Save. Enter the date of the appointment and press Save. Enter the time  
and press Save. Select the desired alarm melody with the up/down  
and press Save.  
keys  
OR  
Delete : to delete the current selected appointment. Press Yes to confirm or No  
to go back.  
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Topcom Butler 4870 Twin/Triple/Quattro  
8.2 Stopwatch  
There is a stopwatch inside the handset inside the tools menu:  
• Press  
• Scroll  
• Press Start to start the stopwatch and Stop to stop. When it’s stopped, you can restart  
then scroll to Tools and press OK 3.  
to Stopwatch and press OK 3.  
by pressing Start again or you can reset the counter by selecting Reset  
9 Additional handsets and bases  
You can subscribe up to 5 handsets on a Butler base. Each handset can register to 4 base  
stations and the user can select which base he wants to use.  
9.1 Adding a new handset  
Only needed when you have deregistered a handset or when you bought a  
new one!!  
First put the base into registration mode:  
• Press and hold the paging button on the base.  
• The LED on the base will start to blink on the base for 90 seconds. During that time the  
base is ready to register a handset.  
On the handset:  
• Select  
to open the menu. Select Handset menu and press OK 3.  
• Select Registration with the navigator and press OK 3.  
• Select Register with the navigator and press OK 3.  
• Select the number of the base to be associated with the handset (1 to 4). Confirm by  
pressing OK 3.  
• Enter the system PIN (0000 by default) and confirm with OK 3.  
9.2 Removing a handset  
This procedure needs to be carried out on a different handset from the one you want to  
uninstall.  
• Select  
to open the menu. Select Handset menu and press OK 3.  
• Select Registration with the navigator and press OK 3.  
• Select De-Register with the navigator and press OK 3.  
• Enter the system PIN (0000 by default) and confirm with OK 3.  
• Enter the handset number that need to be removed and press OK 3.  
18  
Topcom Butler 4870 Twin/Triple/Quattro  
 
Topcom Butler 4870 Twin/Triple/Quattro  
9.3 Select a base  
You can switch your Butler handset between bases. You can also set it to automatically base  
select with the strongest signal. The handset must first be registered with each base  
individually.  
• Select  
to open the menu. Select Handset menu and press OK 3.  
• Select Select Base with the navigator and press OK 3.  
• Select Manual or Auto with the navigator and press OK 3.  
• When selecting manual you have to us the up/down  
press OK 3.  
keys to select the base and  
When you do Automatic base selection, the handset will only search in  
standby for the strongest base when it’s out of range on the current base  
(not during communication)!  
9.4 Using the intercom feature  
9.4.1 Calling an internal handset  
• Press INT. The screen displays "Handset _".  
• Enter the internal handset number.  
9.4.2 Transfer a external call to another handset  
During an external call:  
• Press INT.  
• Enter the number of the handset you want to call. Your external correspondent is placed  
on hold. When the internal correspondent answers, press to transfer the call. If the  
internal correspondent doesn't answer, press INT to retrieve the external correspondent  
or to go from one to the other.  
9.4.3 Conference call  
You can talk between 2 handset and a external line at the same time. During an external call:  
• Press INT.  
• Enter the number of the handset you want to call. Your external correspondent is placed  
on hold.  
• When the internal correspondent answers, press ‘Conf.’. If the internal correspondent  
doesn't answer, press INT to retrieve the external correspondent.  
9.4.4 Taking an external call during an internal communication  
When you are on intercom with another handset, you can still pick up outside calls.  
To take an incoming call:  
• Press . The internal communication is interrupted.  
• Then press .You are in communication with the outside caller.  
Topcom Butler 4870 Twin/Triple/Quattro  
19  
 
Topcom Butler 4870 Twin/Triple/Quattro  
10 Troubleshooting  
Symptom  
Possible cause  
Solution  
No display  
Batteries uncharged  
Check the position of the  
batteries  
Recharge the batteries  
Turn ON the handset  
Handset turned OFF  
No tone  
The icon  
Telephone cord badly connected Check the telephone cord  
connection  
The line is occupied by another Wait until the other handset  
handset  
hangs up  
flashes  
Handset out of range  
Bring the handset closer to the  
base  
The base has no power supply Check the mains connection to  
the base  
The handset is not registered on Register the handset on the base  
the base  
Base or handset do not ring  
The ringing volume is zero or low Adjust the ringing volume  
Not possible to transfer a call on The FLASH time is too short  
PABX  
Set the unit to Long Flash time  
Telephone does not react to  
pressing the keys  
Manipulation error  
Remove the batteries and put  
them back in place  
11 Default settings  
Handset name:  
Auto talk:  
Prefix code:  
Handset  
ON  
Empty (Off)  
5
Handset ring volume:  
Ear volume:  
Melody Handset:  
Pin code:  
3
10  
0000  
Off  
Key lock:  
12 Technical data  
Standard:  
DECT (Digital Enhanced Cordless Telecommunications)  
GAP (Generic Access Profile)  
1880 MHZ to 1900 MHz  
Frequency range:  
Number of channels:  
Modulation:  
120 duplex channels  
GFSK  
32 kbit/s  
Speech coding:  
Emission power:  
Range:  
10 mW (average power per channel)  
300 m in open space /50 m maximum inhouse  
Up to 4  
Numbr of handsets:  
Powersupply base:  
Handset Batteries:  
Handset autonomy:  
230V / 50 Hz / 6V DC 200mA  
2 rechargeable batteries AAA, NiMh 1,2V  
100 hours in standby  
20  
Topcom Butler 4870 Twin/Triple/Quattro  
 
Topcom Butler 4870 Twin/Triple/Quattro  
Talk time:  
Normal conditions of use: +5 °C to +45 °C  
Flash time: 100 or 250 ms  
10 hours  
13 Topcom warranty  
13.1 Warranty period  
The Topcom units have a 24-month warranty period. The warranty period starts on the day  
the new unit is purchased. The warranty on batteries is limited to 6 months after purchase.  
Consumables or defects causing a negligible effect on operation or value of the equipment  
are not covered. The warranty has to be proven by presentation of the original purchase  
receipt, on which the date of purchase and the unit-model are indicated.  
13.2 Warranty handling  
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.  
If the unit develops a fault during the warranty period, Topcom or its officially appointed  
service centre will repair any defects caused by material or manufacturing faults free of  
charge.  
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging  
the faulty units or parts of the faulty units. In case of replacement, colour and model can be  
different from the original purchased unit. The initial purchase date shall determine the start  
of the warranty period. The warranty period is not extended if the unit is exchanged or  
repaired by Topcom or its appointed service centres.  
13.3 Warranty exclusions  
Damage or defects caused by incorrect treatment or operation and damage resulting from  
use of non-original parts or accessories not recommended by Topcom are not covered by  
the warranty. Topcom cordless phones are designed to work with rechargeable batteries  
only. The damage caused by the use of non-rechargeable batteries is not covered under  
warranty. The warranty does not cover damage caused by outside factors, such as lightning,  
water and fire, nor any damage caused during transportation.  
No warranty can be claimed if the serial number on the units has been changed, removed or  
rendered illegible.  
Topcom Butler 4870 Twin/Triple/Quattro  
21  
 
 
SERVICE RETURN CARD - RÜCKSENDEKARTE -  
CARTE DE RETOUR SERVICE - RETOURFICHE  
RETURN WITH YOUR DEFECT PRODUCT  
Name/Vorname/Prénom/Naam:  
Surname/Familienname/Nom/Familienaam:  
Street/Straße/Rue/Straat:  
Nr./N°:  
Box/Postfach/Boîte/Postbus:  
Location/Ort./Lieu/Plaats:  
Post code/Postleitzahl/Code Postal/Postcode:  
Country/Land/Pays/Land:  
Tel./Tél.:  
E-mail:  
Model name/Modellbezeichnung/Nom du modèle/Modelnaam:  
Serial Nr/Seriennummer/N° série/Serienummer:  
Purchase date/Kaufdatum/Date d’achat/Aankoopdatum:  
(DD/MM/YYYY) - (TT/MM/JJJJ)  
Fault description/Beschreibung des Defekts/Description de la panne/Beschrijving defect:  
(Original Proof of Purchase has to be attached to this return card to be valid for warranty)  
Model name/Modellbezeichnung/Nom du modèle/Modelnaam:  
Serial Nr/Seriennummer/N° série/Serienummer:  
Purchase date/Kaufdatum/Date d’achat/Aankoopdatum:  
(DD/MM/YYYY) - (TT/MM/JJJJ)  
Fault description/Beschreibung des Defekts/Description de la panne/Beschrijving defect:  
R00001  
 
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MC600047  
 

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