BUTLER 4502/TWIN/
TRIPLE/QUATTRO
USER GUIDE
2.0
Topcom Butler 4502/Twin/Triple/Quattro
1
Description of telephone
Handset and base Butler 4502
Charger Butler 4502
Display
6
6
1.1
1.2
1.3
1.4
2
7
7
Handset indicator (LED)
Telephone installation
Connections
8
8
2.1
2.2
3
8
Rechargeable batteries
Using the telephone
Setting menu language
Handset ON/OFF
9
10
10
10
10
10
10
10
11
11
11
11
11
11
12
13
13
14
14
14
14
15
15
16
16
17
17
17
17
18
19
19
19
19
20
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
Receiving a call
Making an external call
Making an internal call
Internal call transfer
Conference Call
Handsfree mode
Display of call duration
3.10 Microphone mute
3.11 Pause Key
3.12 Caller Identification
3.13 Redial memory
3.14 Calling from the phonebook
3.15 Using the alphanumerical keypad
3.16 Using the menu
4
Personalisation
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
adjusting the ring volume
Choosing the ring melody
Speaker volume during call
Activation / Deactivation of beeps
Handset name
Changing the PIN code
Setting the dialling mode
flash time duration
Automatic answer
4.10 Reset
4.11 Keypad lock
4.12 Setting the time
4.13 Setting the alarm
5
Advanced functions
Phonebook
Searching a handset from the base
5.1
5.2
Topcom Butler 4502/Twin/Triple/Quattro
3
Topcom Butler 4502/Twin/Triple/Quattro
6
Managing multiple handsets
Setting up an additional handset
Removing a handset
21
21
22
22
22
23
23
23
24
24
24
6.1
6.2
6.3
6.4
7
Setting up a handset on another base
Selecting a base
Troubleshooting
8
Topcom warranty
Warranty period
8.1
8.2
8.3
9
Warranty handling
Warranty exclusions
Technical characteristics
4
Topcom Butler 4502/Twin/Triple/Quattro
Topcom Butler 4502/Twin/Triple/Quattro
Safety Instructions
• Only use the charger plug supplied. Do not use other chargers, as this may damage the
battery cells.
•
Only insert rechargeable batteries of the same type. Never use ordinary, non-
rechargeable batteries. Insert rechargeable batteries so they connect to the right poles
(indicated in the battery compartment of the handset).
• Do not touch the charger and plug contacts with sharp or metal objects.
• The operation of some medical devices may be affected.
• The handset may cause an unpleasant buzzing sound in hearing aids.
• Do not place the basic unit in a damp room or at a distance of less than 1.5 m away from
a water source. Keep water away from the handset.
• Do not use the telephone in environments where there is a risk of explosions.
• Dispose of the batteries and maintain the telephone in an environment-friendly manner.
• As this telephone cannot be used in case of a power cut, you should use a mains-
independent telephone for emergency calls, e.g. a mobile phone.
Disposal of the device (environment)
At the end of the product lifecycle, you should not throw this product into the normal
household garbage but bring the product to a collection point for the recycling of electrical
and electronic equipments. The symbol on the product, user guide and/or box indicate this.
Some of the product materials can be re-used if you bring them to a recycling point. By re-
using some parts or raw materials from used products you make an important contribution to
the protection of the environment.
Please contact your local authorities in case you need more information on the collection
points in your area.
Cleaning
Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning
agents or abrasive solvents.
The CE symbol indicates that the unit complies with the essential requirements
of the R&TTE directive.
Topcom Butler 4502/Twin/Triple/Quattro
5
Topcom Butler 4502/Twin/Triple/Quattro
1 Description of telephone
1.1 Handset and base Butler 4502
Earpiece
Handset indicator
LED
Display
Mute/Delete key
Handsfree key
Menu/OK
Up key/Redial/
Pause key
Phonebook/Escape key
Down key/Call log key
Flash key
Power ON/OFF
Internal call
Microphone
Charge indicator
Power indicator
Incoming call LED
6
Topcom Butler 4502/Twin/Triple/Quattro
Topcom Butler 4502/Twin/Triple/Quattro
1.2 Charger Butler 4502
Charge indicator
1.3 Display
Icon line
Character display line
(12 characters maximum)
Each operation has an associated icon
Icon:
Meaning:
You are online
EXT
INT
You are in external communication
You are in internal communication
New numbers in call list
Indicate answered call
Indicate unanswered call
You are opening your address book.
You are in the menu.
rechargeable battery level indicator
1 segment: weak, 2 segments: medium, 3 segments: full.
The antenna indicates the quality of reception.
The antenna flashes when the handset is not registered on the base.
Handset keypad locked
Indicates that the displayed number is longer than the screen (12 digits)
or
Topcom Butler 4502/Twin/Triple/Quattro
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Topcom Butler 4502/Twin/Triple/Quattro
1.3.1 Standby display
In standby mode, the display shows the time and the handset number:
12-05 HS1
1.4 Handset indicator (LED)
The handset LED has following function:
• ON when the external line is busy
• OFF when all handset are in stanby mode
• Flashes on all handset when there is an incoming call
2 Telephone installation
2.1 Connections
Back view of base Butler 4502
TEL
Telephone cord
Power cable
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Topcom Butler 4502/Twin/Triple/Quattro
Topcom Butler 4502/Twin/Triple/Quattro
Back view of charger Butler 4502
Power cable
2.2 Rechargeable batteries
Before you use your Butler 4502 for the first time, you must first make sure
that the batteries are charged for 6-8 hours. The telephone will not work
optimally if not properly charged.
To change or insert a rechargeable battery:
1.
2.
3.
Slide the cover towards the bottom and then lift it up.
Insert the batteries respecting the (+ and -) polarity.
Replace the battery cover.
Cover
Back view of hand-set
+
-
-
+
Rechargeable
batteries
The maximum standby time of the batteries is approx. 200 h and the
maximum talk time is 10 hours! In the course of time the batteries will start
to drain faster. The batteries must be replaced. 2 rechargeable batteries,
type AAA NiMH!
Topcom Butler 4502/Twin/Triple/Quattro
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Topcom Butler 4502/Twin/Triple/Quattro
3 Using the telephone
3.1 Setting menu language
1.
2.
3.
4.
5.
6.
7.
Enter the menu by pressing /OK
Select HANDSET using the up and down keys
Press OK
Select LANGUAGE using the up and down keys
Press OK
Select the language of choice by means of the up and down keys.
Press OK to validate
3.2 Handset ON/OFF
• Turn ON handset: Press the key on the handset. The handset will search the base.
• Turn OFF handset: Press for 3 sec. The display will go OFF.
3.3 Receiving a call
When the handset rings, press to answer. You are then connected to your correspondent.
If the hand-set is on the base when the telephone rings, you just need to pick up the hand-
set to answer the call (if the option autoanswer is activated: See 4.9. Automatic answer).
3.4 Making an external call
3.4.1 Normal:
1.
2.
Press
Enter telephone number
3.4.2 Block dialling:
1.
2.
Dial your correspondents number
Press
To correct a number use the
key to delete an entered digit
3.5 Making an internal call
1.
2.
Press INT
Enter the number of the internal handset (1 to 5)
3.6 Internal call transfer
When you want to transfer an external call to another handset:
1.
2.
3.
During a conversation, press INT
Select the number of the internal handset, the external caller is put on hold.
When the other handset picks up, press to hang up and transfer the call.
If the internal corespondent does not pick-up, press INT again to reconnect to the external
caller on line.
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Topcom Butler 4502/Twin/Triple/Quattro
Topcom Butler 4502/Twin/Triple/Quattro
3.7 Conference Call
Only possible when more then one handset are registered to the base!!
You can converse simultaneously with an internal correspondent and an external
correspondent.
When you are on line with an external correspondent:
1.
2.
3.
4.
Press INT
Enter the number of the internal handset that you want to call
When the internal correspondent picks- up, press and hold #
If the internal correspondent does not answer, press INT again to reconnect to the
external correspondent on-line.
3.8 Handsfree mode
You can speak with your correspondent without picking up the handset. To activate or
deactivate the handsfree mode, press the key during a call. To adjust the volume, See 4.3
“Speaker volume during call” on page 15.
3.9 Display of call duration
The call duration is displayed after 15 seconds, in minutes - seconds.
At the end of each call, the total call duration is displayed for 5 seconds.
3.10 Microphone mute
It is possible to mute the microphone during a conversation.
during the conversation, the microphone is then deactivated, you can talk freely
Press
without being heard by the calling party.
“MUTE” is displayed. Press
again to return to normal mode.
3.11 Pause Key
When dialling a number you can add a pause between two digits by pressing the redail/pause
key for 2s.
3.12 Caller Identification
Caller identification is only available if you have subscribed to this service with your
telephone operator.
When you receive an external call, the callers number will appear on the display as the
telephone rings.
If the network sends it, or if the name of the caller is in the address book, the caller is identified
by his or her name.
The caller identity is replaced by the call duration after 15 seconds in communication. It is still
possible to display the caller’s identity after this time by pressing OK-key repeatedly for the
name and number.
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Topcom Butler 4502/Twin/Triple/Quattro
3.12.1 List of calls
Your telephone keeps a list in memory of the last 40 calls received. This function is only
available if your are subscribed to the caller ID information. The correspondents that have
called are identified by their telephone number or name in the same way as in caller
identification.
The presence of new / unanswered calls is indicated by the flashing
To consult the list of calls:
-icon on the display.
1.
2.
Press
. If there are no calls in the list ‘EMPTY’ will appear.
Scroll through the calls using the up or down
arrows. The callers names will be
shown if the name is send by the network or is stored in the phonebook. When is
shown, this call is been aswered. When is shown, the call is unaswered. If you are
at the end of the list you will hear a beep tone.
3.
If you press OK, the telephone number will be shown. Note: if the telephone number is
longer then 12 digits, press OK again to see the complete number.
Press OK again to see the time and date when the call is received
Pressing OK again will give you the option to add this entry in the phonebook if it’s not
already stored:
4.
5.
– Press OK when ‘ADD’ is shown on the display. Enter or modify the name and
press OK. Enter or modify the telephonenumber and press OK. Select the
melody (1-5) which will be heard when this number is calling by means of the up/
down keys and press OK. The entry will be stored in the phonebook.
To call back a correspondent, simply press the key when their telephone number or
name are displayed.
6.
If a caller is in the phonebook, they are identified by their name in the list of calls.
3.12.2 Delete an entry or all entries in the call list
You can delete each entry separately or all entries at ones:
• When scrolling through the calls, press:
– the mute key
– the mute key
screen.
short to delete this entry only. DELETE appears on the screen.
long (2 sec.) to delete all entries: DELETE ALL appears on the
• Press OK to delete current/all entr(y)(ies), or
to cancel the delete operation.
3.13 Redial memory
Your telephone keeps a list of the 10 last calls (of 32 digits) you have made in memory; The
correspondents called are identified by their telephone number or by their name if they
appear in the phonebook.
To consult the redial list:
1.
2.
3.
Press
Scroll through the calls with the up and down arrows.
To call by the selected correspondent, simply press when their telephone number
or name is displayed.
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Topcom Butler 4502/Twin/Triple/Quattro
Topcom Butler 4502/Twin/Triple/Quattro
When name is displayed, you can toggle between name and number by
pressing the OK key!
3.14 Calling from the phonebook
To call a correspondent whose name you have saved in the phonebook:
1.
2.
Press to enter the phonebook
Press the first letter of the name. The first name that starts with this letter or the
nearest letter in the alphabet will be displayed.
3.
4.
Go through the list of names with the up and down keys. The list scrolls in an
alphabetical order.
Press to dial the number of the correspondent whose name is displayed.
To see the number before dialling, carry out steps 1 to 3 from before and press Ok.
3.15 Using the alphanumerical keypad
With your telephone you can also enter alphanumeric characters. This is useful for entering
a name into the phonebook, giving a name to a hand-set, …
To select a letter, press the corresponding key as many times as is necessary. For example
to select an ‘A’, press ‘2’ once, to select a ‘B’, press ‘2’ twice and so on. To select ‘A’ and then
B consecutively, select ‘A’, wait until the cursor moves on to the next character, then press
‘2’ twice.
To select a space, press 1.
To select a dash, press ‘1’ twice.
The keypad characters are as follows:
Key First
press
Second
press
Third
press
Fourth
press
Fifth
press
1
2
3
4
5
6
7
8
9
space
-
1
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
7
9
W
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Topcom Butler 4502/Twin/Triple/Quattro
3.16 Using the menu
A wide range of telephone functions are accessible through a user friendly menu.
1.
2.
To enter the menu, press /OK
Scroll through the selections using the up and down keys, the selections scroll in
a loop ( you return to the first after the last).
To validate a selection, press OK
3.
4.
To return to the previous menu, press
4 Personalisation
Every programmation is confirmed at the end by a double or single long
beep. A double beep confirms the validation of your choice. A long beep
signifies that the modification has not been taken into account.
4.1 adjusting the ring volume
4.1.1 Handset ringvolume External/internal calls
The handset ringvolume for internal or external calls can be set separately:
1.
2.
3.
4.
5.
6.
7.
Enter the menu by pressing /OK
Select HANDSET using the up and down keys
Press OK
Select INT RING VOL or EXT RING VOL using the up and down keys
Press OK
Select the desired volume (OFF or 1 to 5 )
Press OK to confirm or
to return to the previous menu.
4.1.2 Base ring
1.
2.
3.
4.
5.
6.
7.
Enter the menu by pressing /OK
Select SETUP using the up and down keys
Press OK
Select BASE VOLUME using the up and down keys
Press OK
Select the desired volume (OFF or 1 to 5 )
Press OK to confirm or
to return to the previous menu.
4.2 Choosing the ring melody
The base and each handset can ring with a different melody.
The handsets can ring with a different melody according to whether the call is internal or
external.
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Topcom Butler 4502/Twin/Triple/Quattro
Topcom Butler 4502/Twin/Triple/Quattro
4.2.1 Base melody
1.
2.
3.
4.
5.
6.
7.
Enter the menu by pressing /OK
Select SETUP using the up and down keys
Press OK
Select BASE MELODY using the up and down keys
Press OK
Select the melody of your choice ( 1 to 5 ) using the up and down keys
Press OK to confirm or
to return to the previous menu.
4.2.2 Handset melody, external call
1.
2.
3.
4.
5.
6.
7.
Enter the menu by pressing /OK
Select HANDSET using the up and down keys
Press OK
Select EXT MELODY using the up and down keys
Press OK
Select the melody of your choice ( 1 to 5 ) using the up and down keys
to return to the previous menu.
Press OK to confirm or
4.2.3 Handset melody, internal call
1.
2.
3.
4.
5.
6.
7.
Enter the menu by pressing /OK
Select HANDSET using the up and down keys
Press OK
Select INT MELODY using the up and down keys
Press OK
Select the melody of your choice ( 1 to 5) using the up and down keys
to return to the previous menu.
Press OK to confirm or
4.3 Speaker volume during call
During conversation, press the up or down key to change the volume accordingly.
The handsfree volume is also adjusted together with the receiver in the
handset as above described.
4.4 Activation / Deactivation of beeps
The handsets can emit beeptone when a key is pressed, when the batteries are low or when
the handset is out of range.
Topcom Butler 4502/Twin/Triple/Quattro
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Topcom Butler 4502/Twin/Triple/Quattro
4.4.1 Key pressed beeptone on/off
1.
2.
3.
4.
5.
6.
7.
8.
9.
Enter the menu by pressing /OK
Select HANDSET using the up and down keys
Press OK
Select BEEP using the up and down keys
Press OK
Select KEYTONE using the up and down keys
Press OK
Select ON to activate, OFF to deactivate
Press OK to confirm.
4.4.2 Low battery
Proceed as before, but select at point 6 "LOW BATTERY" instead of "KEYTONE".
4.4.3 Handset out of range
Proceed as before, but select at point 6 "OUT RANGE" instead of “KEYTONE".
4.5 Handset name
This function allows you to personalise each handset.
1.
2.
3.
4.
5.
6.
7.
Enter the menu by pressing /OK
Select HANDSET using the up and down keys
Press OK
Select NAME using the up and down keys
Press OK
Enter the name
Press OK to validate
While entering the name, press ‘c’ to delete a character and press and hold to exit the
menu without taking any modifications into account.
4.6 Changing the PIN code
Certain functions are only available to users who know the PIN code. By default this is PIN
code = 0000.
To change the PIN code:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Enter the menu by pressing /OK
Select SETUP using the up and down keys
Press OK
Select PIN CODE using the up and down keys
Press OK
Enter the old 4 figure PIN code.
Press OK
Enter the new 4 figure PIN code
Press OK
10. Enter the new PIN code a second time
11. Press OK to validate
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Topcom Butler 4502/Twin/Triple/Quattro
Topcom Butler 4502/Twin/Triple/Quattro
4.7 Setting the dialling mode
There are two types of dialling mode:
• DTMF/Tone dialling (the most common)
• Pulse dialling ( for older installations )
To change the dialling mode:
1.
2.
3.
4.
5.
6.
7.
Enter the menu by pressing /OK
Select setup using the up and down keys
Press OK
Select DIAL MODE using the up and down keys
Press OK
Select the dialling mode using the up and down keys
Press OK to validate
4.8 flash time duration
1.
2.
3.
4.
5.
Enter the menu by pressing /OK
Select SETUP using the up and down keys
Press OK
Select RECALL using the up and down keys
Choose RECALL 1 for short flash time (100ms) or RECALL 2 for long flash time
(250ms)
4.9 Automatic answer
When there is a incoming call and the handset in on the base, the phone automatically takes
the line when lifted. This is the default setting, but can be set OFF:
1.
2.
3.
4.
5.
6.
Enter the menu by pressing /OK
Select HANDSET using the up and down keys
Press OK
Select AUTO ANSWER using the up and down keys
Select ON (for automatic answer) or OFF
Press OK
4.10 Reset
It is possible to return the phone to the original default configuration. This is the configuration
which was installed when you first received the telephone.
To return to default settings:
1.
2.
3.
4.
5.
6.
7.
Enter the menu by pressing /OK
Select SETUP using the up and down keys
Press OK
Select DEFAULT using the up and down keys
Press OK
Enter the 4 digit PIN code (default =0000). Press OK.
Press again OK to validate
Topcom Butler 4502/Twin/Triple/Quattro
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Topcom Butler 4502/Twin/Triple/Quattro
DEFAULT PARAMETERS ARE:
Low battery beeps
Out of range warning beeps
Key click
ON
OFF
ON
ON
Auto answer
Internal melody
Internal volume
External melody
External volume
Ear volume
1
3
3
3
3
Phonebook
Call log list
Empty
Empty
Empty
0000
DTMF
OFF
Redial list
Pin code
Dial mode
Keypad lock
Returning to default settings will delete all entries in the phonebook and call
log. The PIN code will also be reset to 0000.
4.11 Keypad lock
The keypad can be locked so that no settings can be changed or no telephone number can
be dialed. The -icon will appear on the screen when keypad is locked.
4.11.1 Locking the keypad by Menu
1.
2.
3.
4.
5.
Enter the menu by pressing /OK
Select HANDSET using the up and down keys
Press OK
Select KEY LOCK? using the up and down keys
Press OK to lock the keypad
4.11.2 Locking the keypad by the *-key (quick lock)
Press and hold the ‘*’-key for 3 seconds. The keypad will be locked.
4.11.3 Unlock the keypad
1.
2.
3.
Press any key
PRESS * will appear on the screen
Press the ‘*’ key within 3 seconds to unlock the keypad
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Topcom Butler 4502/Twin/Triple/Quattro
Topcom Butler 4502/Twin/Triple/Quattro
4.12 Setting the time
1.
2.
3.
4.
5.
6.
7.
Enter the menu by pressing /OK
Select HANDSET using the up and down keys
Press OK
Select CLOCK SET using the up and down keys
Press OK
Enter the time (24h format).
Press OK to validate
4.13 Setting the alarm
1.
2.
3.
4.
5.
6.
Enter the menu by pressing /OK
Select HANDSET using the up and down keys
Press OK
Select ALARM SET using the up and down keys
Press OK
Select ON to turn On the alarm and press OK. Enter the time (24h format) when the
alarm must be activate.
Or
7.
Select OFF to turn off the alarm and press OK to confirm.
When the alarm goes off you can press any handset key to turn it off.
5 Advanced functions
5.1 Phonebook
The Phonebook allows you to memorise 50 telephone numbers and names. You can enter
names of up to 12 characters length and numbers of up to 20 digits length.
To call a correspondent whose number is stored in the phonebook, refer to the section 3.14.
To enter alphanumerical characters, refer to the section 3.15.
5.1.1 Add an entry into the phonebook
1.
2.
3.
4.
5.
6.
7.
Enter the menu by pressing /OK
Select PHONE BOOK using the up and down keys
Press OK
Select ADD ENTRY using the up and down keys
Press OK
Enter the name
Press OK to validate.
Topcom Butler 4502/Twin/Triple/Quattro
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Topcom Butler 4502/Twin/Triple/Quattro
8.
9.
Enter the telephone number
Press OK to validate
10. Select the desired melody (1-5) by means of the up/down key
11. Press OK to Validate
5.1.2 Modify a name or number
To modify a number in the phonebook:
1.
2.
3.
4.
5.
6.
Enter the menu by pressing /OK
Select PHONE BOOK using the up and down keys
Press OK
Select MODIFY ENTRY using the up and down keys
Press OK
Move through the list of names with the up and down keys. The list scrolls in
alphabetical order.
Press OK when you find the name to modify
7.
8.
9.
Use the ‘ ’ key to go back and enter the new name
Press OK to validate
10. Enter the new telephone number
11. Press OK to validate
Warning! If you enter the Phonebook first with the key and modify a
telephone number with the key, the modification will be taken into
account only for this call and will not be stored in the phonebook!
5.1.3 Deleting an entry
To delete an entry:
1.
2.
3.
4.
5.
6.
Enter the menu by pressing /OK
Select PHONE BOOK using the up and down keys
Press OK
Select DELETE ENTRY using the up and down keys
Press OK
Move through the list of names using the up and down keys the list scrolls in
alphabetical order.
Press OK when you find the name you wish to delete
7.
8.
CONFIRM appears, press OK to confirm or
to stop.
5.2 Searching a handset from the base
When the paging button on the base is pressed all the handsets will ring. This ringing will
help you locate a lost handset. By simply pressing one of the handset keys the ringing stops.
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Topcom Butler 4502/Twin/Triple/Quattro
Topcom Butler 4502/Twin/Triple/Quattro
6 Managing multiple handsets
6.1 Setting up an additional handset
You only need to register a 2nd handset in case your 2nd handset does
not link with the base anymore or when you have bought a new one!!!
You can register new handsets on the base if these handsets support the DECT GAP
protocol.
The base can support a maximum of 5 handsets. If you already have 5 handsets, and you
wish to add another one or change one handset, you must first delete a handset, then
associate the new handset.
To register any handset, the base must be put into a special registration mode:
1.
2.
Press and hold the paging key of the base for 6 seconds.
The base will then emit a beeptone. The base is now ready to register a new handset.
You have 90 seconds after pressing the button to register a new handset.
After putting the base into registration mode, start the procedure on the new handset:
6.1.1 if your additional handset is a Butler 450x
3.
4.
5.
6.
7.
8.
9.
Enter the menu by pressing /OK
Select REGISTER using the up and down keys
Press OK
Select REG BASE using the up and down keys
Enter a base number ( from 1 to 4 ). The flashing numbers are already in use.
Enter the Base PIN code (0000 by default )
Press OK. The handset will start searching for the DECT base
10. If the handset has located the base, it will display the base identification number,
validate the base registration by pressing OK or stop by pressing .
11. If the handset does not locate the base, it will return to the standby mode after a few
seconds.
12. Try again by changing the base number and check that you are not in a environment
where there is interference. Move closer to the base.
6.1.2 if your handset is another model
After starting the registration procedure on the base, refer to the handset manual to find out
how to register the handset. The handset must be GAP compatible.
The icon and the text "NOT REG" flashes on the display when the handset is not
associated with the base.
Topcom Butler 4502/Twin/Triple/Quattro
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Topcom Butler 4502/Twin/Triple/Quattro
When a handset is associated with a base, it is attributed a handset number by the base. It
is this number that is displayed on the handset after the name and must be used for internal
calls.
DECT GAP Profile only guarentees that basic calling-functions will work
correctly between different brands/types. There’s a possibility that
certain services (like CLIP) will not work correctly.
6.2 Removing a handset
You can remove a handset with a base to allow another handset to be registered
1.
2.
3.
4.
5.
6.
7.
8.
9.
Enter the menu by pressing /OK
Select SETUP using the up and down keys
Press OK
Select DEL HANDSET using the up and down keys
Press OK
Enter the 4 digit base PIN code
Press OK
Select the handset to be removed
Press OK to validate
6.3 Setting up a handset on another base
If you want to use a Butler 450x handset with a base of another model. The base must be
GAP compatible.
1.
2.
To put the base in registration mode, refer to the base user manual.
Carry out operations 3 to 10 from the paragraph 6.1.
6.4 Selecting a base
The handsets can be registered up to 4 bases simultaneously.
To select a base:
1.
2.
3.
4.
5.
6.
7.
Enter the menu by pressing /OK
Select REGISTER using the up and down keys
Press OK
Select SELECT BASE using the up and down keys
Press OK
Select a base or select AUTO using the up and down keys
Press OK
When selecting the base, the currect selected base in indicated by a blinking base number.
If you select ‘Auto’ the handset will automatically search for another base when you are out
of range!
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Topcom Butler 4502/Twin/Triple/Quattro
Topcom Butler 4502/Twin/Triple/Quattro
7 Troubleshooting
Symptom
Possible cause
Solution
No display
Batteries uncharged
Check the position of the
batteries
Recharge the batteries
Turn ON the handset
Handset turned OFF
No tone
Telephone cord badly
connected
Check the telephone cord
connection
The line is occupied by
another handset
Wait until the other handset
hangs up
Handset out of range
Bring the handset closer to
the base
The icon flashes
The base has no power
supply
Check the mains connection
to the base
The handset is not registered Register the handset on the
on the base base
Base or handset do not ring The ringing volume is zero or Adjust the ringing volume
low
Tone is good, but there is no The dialling mode is wrong
communication
Adjust the dialling mode
(pulse/tone)
Not possible to transfer a call The FLASH time is too short Set the unit to Long Flash
time
on PABX
Telephone does not react to Manipulation error
pressing the keys
Remove the batteries and put
them back in place
8 Topcom warranty
8.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the day
the new unit is purchased. The warranty on batteries is limited to 6 months after purchase.
Consumables or defects causing a negligible effect on operation or value of the equipment
are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the
date of purchase and the unit-model are indicated.
Topcom Butler 4502/Twin/Triple/Quattro
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Topcom Butler 4502/Twin/Triple/Quattro
8.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed
service centre will repair any defects caused by material or manufacturing faults free of
charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging
the faulty units or parts of the faulty units. In case of replacement, colour and model can be
different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period
is not extended if the unit is exchanged or repaired by Topcom or its appointed service
centres.
8.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from
use of non-original parts or accessories not recommended by Topcom are not covered by
the warranty.
Topcom cordless phones are designed to work with rechargeable batteries only. The
damage caused by the use of non-rechargeable batteries is not covered under warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and
fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or
rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the
buyer or by unqualified, non-officially appointed Topcom service centres.
9 Technical characteristics
•
Standard:
DECT (Digital Enhanced Cordless Telecommunications)
GAP (Generic Access Profile)
1880 MHZ to 1900 MHz
120 duplex channels
•
Frequency range:
• Number of channels:
• Modulation:
GFSK
32 kbit/s
• Speech coding:
• Emission power:
• Range:
10 mW (average power per channel)
max 300 m in open space /10-50 m inhouse
230 V / 50 Hz for the base
2 rechargeable batteries AAA, NiMh 550mAh
200 hours in standby
• Base power supply:
• Handset Batteries:
• Handset autonomy:
• Talk time:
10 hours
6-8 hours
• Charging time:
• Normal conditions of use: +5 °C to +45 °C
• Dialling mode:
• Flash time
Pulse / Tone
100 or 250 ms
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Topcom Butler 4502/Twin/Triple/Quattro
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